Information about planned, potential and actual disruptions to IT Services.
Updated regularly during standard UK working hours so you can check if a service issue affecting you is already being dealt with.
If you are aware of a problem that is not reported on this page, please contact the IT Service Desk on 0115 (95) 16677. Alternatively you can use our supportworks self service portal to raise a issue.
We apologise for any inconvenience a disruption to service may have caused.
Last updated : Wed, 02 Nov 2016 09:21:16
Last updated : Fri, 20 Jan 2017 09:47:26We have been dealing with an issue which has been causing some disruption to a number of critical services including Rogo (online exams), Moodle and eduroam Wi-Fi connectivity.
Last updated : Thu, 19 Jan 2017 18:07:28A number of university users have reported receiving an email from Fax2Mail with the subject line 'Happy New Year Fax2Mail Client'.
Last updated : Wed, 21 Dec 2016 11:11:32When logging on to Echo360 server using your University username and password, you may receive an error that you are already logged on with a user ID in the form of a six-digit number.
Last updated : Fri, 23 Sep 2016 15:47:13
Planned for : Fri, 20 Jan 2017 16:21:29Moodle and Rogo will be down from Friday 27 January 18:00 until Sunday 29 January 20:00 (UK time). During this period, a version of Moodle for student revision purposes only will be available. Students will be able to look at documents and resources, but staff or students will not be able to make changes to Moodle during this period. Any changes will not be saved. As an extra precaution, we would recommend that you download any resources that you may need during this period prior to 18:00 on Friday 27 January.
Planned for : Fri, 11 Nov 2016 09:12:06
Last updated : Fri, 20 Jan 2017 09:31:16Update
Last updated : Mon, 16 Jan 2017 12:59:30The MyDetails service, which is accessed via the Portal and is used by students to register and update personal details is currently unavailable.
Last updated : Wed, 13 Apr 2016 09:43:01