IS Service Status

Information about planned, potential and actual disruptions to IT Services. Updated regularly during standard UK working hours so you can check if a service issue affecting you is already being dealt with.

Key Services

  • Email
  • University Website
  • Internet Access
  • Intranet Portal
  • WebCT
  • Other Services

Service unavailable

  • No Known Issues

    Last updated : Fri, 13 Jan 2012 16:28:41

Reduced Service

  • Advisory: New Phishing attempt 3 January

    Last updated : Tue, 03 Jan 2012 14:57:41

    An email designed to harvest Student Loan Company usernames and passwords has been sent to some University addresses.

    It purports to come from Student Finance England [update-studentfinance@slc.co.uk] and has the subject line: "Important Update Required".

    The recipient is asked the following: "We are currently upgrading our database and all students are required to update and verify there customer and personal details with us. To complete your student finance verification with us, you are required to fill out the form in the link below ... Students that refuses to update his or her details within three days of receiving this verification email may lose or delay his or her student finance payment for the January payment."

    Below is a link to a web portal that has been mocked up to look similar to a Direct Gov Intranet site.

    Access to the web portal has been blocked from all machines on the University staff and student networks, but please be aware that it will still be accessible from computers outside our jurisdiction.

    All emails originating from the actual sending address of the email have now been blocked on the University's mail relays, and the Student Loans Company has been notified. We advise everyone who receives this mail to delete it.

    If you believe that you may have already supplied your username and password to this site, we would advise you to reset your password as soon as possible, and to contact phishing@slc.co.uk so that the SLC can investigate your account further.

Planned Maintenance

  • Moodle Unavailable, Tuesday 24th January

    Planned for : Mon, 23 Jan 2012 14:33:36

    There is a need to do essential server maintenance affecting Moodle to improve its resilience before the start of semester 2 (2011-2012). This is scheduled for Tuesday 24th January starting at 10am (UK time).  Moodle will be inaccessible for the day, we will endeavour to resume service as soon as possible.
    We apologise for any inconvenience caused.

    The Learning Team
    email: IS-Learning-Team@nottingham.ac.uk
  • No Known Issues

    Planned for : Mon, 16 Jan 2012 16:51:20

Issues Resolved

  • No Known Issues

    Last updated : Fri, 13 Jan 2012 14:01:21

If you are aware of a problem that is not reported on this page, please contact the IT Helpline on (95) 16677. We apologise for any inconvenience a disruption to service may have caused.