Information about planned, potential and actual disruptions to IT Services.
Updated regularly during standard UK working hours so you can check if a service issue affecting you is already being dealt with.
If you are aware of a problem that is not reported on this page, please contact the IT Service Desk on 0115 (95) 16677. Alternatively you can use our supportworks self service portal to raise a issue.
We apologise for any inconvenience a disruption to service may have caused.
Last updated : Mon, 23 May 2016 15:13:49
Last updated : Fri, 27 May 2016 14:39:58Information Services is investigating reports that people making new connections on the UoN Guest wireless service are not seeing the registration screen (pass.nottingham.ac.uk).
Last updated : Tue, 05 Apr 2016 15:25:45Users may find that when attempting to use Punchout in Agresso for some particular suppliers (Including Misco, Eurofins and RS) that they are getting an error message. On certain browsers these pages will not be available. This includes Chrome, Safari, Edge and Opera and is because they will not handle mixed content.
Last updated : Fri, 11 Mar 2016 16:43:41Please see the planned maintenance item (scheduled below for Tuesday 15th March) which seeks to address the following issue:-
Last updated : Tue, 01 Mar 2016 15:10:30
Last updated : Tue, 23 Feb 2016 09:36:54Office for Mac 2016 (also known as Office for Mac 2015 in some earlier releases) is not compatible currently with Macs that interact with the University's email system.
Planned for : Mon, 23 May 2016 12:19:03Please be aware that there will be some essential maintenance on the University filestore on Monday 23 May between 17:00 and 19:00.
Planned for : Fri, 20 May 2016 16:09:38Please be aware that due to essential maintenance there will be some disruption in service of inbound calls to telephone numbers in the 32000 to 32999 and 60000 to 69999 range between 7am and 8.30am on Wednesday 25 May.
Planned for : Mon, 16 May 2016 15:26:48Please be aware theat there will be some planned maintenance to the library print service on Monday 23 May between 17:30 and 18:00.
Planned for : Tue, 05 Apr 2016 15:47:28
Last updated : Mon, 23 May 2016 12:27:22The university online room booking service is currently unavailable. After logging in (and after a delay), the request times out with a 'Failure' error message.
Last updated : Fri, 20 May 2016 14:42:37Update
Last updated : Thu, 19 May 2016 11:17:42UPDATE: It is now possible to record new content using Echo360.
Last updated : Thu, 19 May 2016 11:17:21UPDATE: This issue has now been resolved and new users are able to register and browse using the UoN-guest broadcast.
Last updated : Wed, 13 Apr 2016 09:43:01