Information about planned, potential and actual disruptions to IT Services.
Updated regularly during standard UK working hours so you can check if a service issue affecting you is already being dealt with.
If you are aware of a problem that is not reported on this page, please contact the IT Service Desk on 0115 (95) 16677. Alternatively you can use our supportworks self service portal to raise a issue.
We apologise for any inconvenience a disruption to service may have caused.
Last updated : Mon, 27 Mar 2017 14:48:01
Last updated : Mon, 27 Mar 2017 14:48:01The University's Ningbo Campus home page is not accessible from on-campus. It is however accessible from off campus.
Last updated : Fri, 24 Mar 2017 13:48:30
Last updated : Thu, 23 Mar 2017 08:46:22
If you continue to experience a problem, please restart your computer before contacting the IT Service Desk.
We believe that most people should now find that the service is working following restorative work on one of the email servers.
There is currently an issue with Outlook email which is affecting a large number of people at the University. Desktop clients are not updating and the web access service is returning a server error.
Information Services is working to rectify the problem as a matter of the highest priority.
Last updated : Tue, 14 Mar 2017 09:14:43Date: 13th March 2017
Last updated : Mon, 27 Feb 2017 13:17:02
Last updated : Wed, 21 Dec 2016 11:11:32When logging on to Echo360 server using your University username and password, you may receive an error that you are already logged on with a user ID in the form of a six-digit number.
Planned for : Thu, 16 Mar 2017 11:32:56Please note that there will be some planned maintenance performed by a third party on Tuesday 21 March starting at 6am and running until 9am.
Planned for : Fri, 11 Nov 2016 09:12:06
Last updated : Mon, 27 Mar 2017 09:09:39My Details (mydetails.nottingham.ac.uk) and Incident Reporting (uiwwwliv01.nottingham.ac.uk/ari) are currently unavailable.
Last updated : Tue, 21 Mar 2017 12:22:58Users of Workspace are currently experiencing performance issues which cause a significant delay accessing the login page and logging in, as well as occasional timeouts.
Last updated : Tue, 21 Mar 2017 11:07:53Update 1
Last updated : Mon, 20 Mar 2017 14:17:14Update 3
Last updated : Fri, 17 Mar 2017 09:01:42Issues with Shibboleth authentication have now been resolved.