Information about planned, potential and actual disruptions to IT Services.
Updated regularly during standard UK working hours so you can check if a service issue affecting you is already being dealt with.
If you are aware of a problem that is not reported on this page, please contact the IT Service Desk on 0115 (95) 16677. Alternatively you can use our supportworks self service portal to raise a issue.
We apologise for any inconvenience a disruption to service may have caused.
Last updated : Mon, 23 May 2016 15:13:49
Last updated : Mon, 27 Jun 2016 10:44:13Update
Last updated : Wed, 22 Jun 2016 17:05:27Date: 22nd June 2016
Last updated : Wed, 15 Jun 2016 10:53:07
Last updated : Wed, 08 Jun 2016 16:35:37The Graphpad PRISM software is currently generating a warning message regarding a licence expiry which is due at the end of June 2016.
Last updated : Tue, 23 Feb 2016 09:36:54Office for Mac 2016 (also known as Office for Mac 2015 in some earlier releases) is not compatible currently with Macs that interact with the University's email system.
Planned for : Mon, 27 Jun 2016 16:07:33Please be aware that the eStaffProfile service will be unavailable between 14:00 and 15:00 on Tuesday 28 June due to an service improvement. This will allow publications from PubMed to be imported when using the search facility.
Planned for : Mon, 27 Jun 2016 12:10:36The server that runs the Supportworks service (including the self-service call logging portal) will undergo a migration to upgraded hardware on the night of Wednesday 29th June.
Planned for : Fri, 17 Jun 2016 12:51:07Information Services are modernising their server infrastructure and some of the licence servers are moving to this new infrastructure from Monday 20th to Thursday 23rd June 2016. This will mean that whilst the software may start it will not be able to obtain a licence so will not function during this upgrade.
Planned for : Tue, 05 Apr 2016 15:47:28
Last updated : Mon, 27 Jun 2016 12:44:03Update:
Last updated : Fri, 24 Jun 2016 14:01:49Update
Last updated : Wed, 13 Apr 2016 09:43:01