IT Service Status

Information about planned, potential and actual disruptions to IT Services.

Updated regularly during standard UK working hours so you can check if a service issue affecting you is already being dealt with.

If you are aware of a problem that is not reported on this page, please contact the IT Helpline on 0115 (95) 16677. Alternatively you can use our supportworks self service portal to raise a issue.
We apologise for any inconvenience a disruption to service may have caused.

Key Services

  • Email
  • University Website
  • Internet Access
  • Intranet Portal
  • Moodle
  • Other Services

Service unavailable

  • No Known Issues

    Last updated : Wed, 22 May 2013 17:12:33

Reduced Service

  • Scam emails sent to University email addresses

    Last updated : Fri, 17 May 2013 10:11:52

    This is a report of new scam emails that have been sent to some University of Nottingham email accounts recently: 

    An email titled "new document has arrived!" and claims to be from Barclays bank.  It claims bank accounts will be closed unless an offline form is completed and submitted.

    An email titled "Incoming Mail Pending Notification!!!" and claims that some incoming mails were held and account credntials required to be confirmed on an external webpage. 

    An email titled "TECHNICAL EMAIL SERVICE: STAFF AND STUDENT URGENT MESSAGE" and appears to come from Northampton University.  It claims that Microsoft Exchange is being updated and unsued accounts will be purged, and asks account credentials to be confirmed on an external webpage. 

    These emails are not genuine and anyone who has received either email should delete it immediately. 

    IT Services and other institutions will never contact you in in this manner to ask you to confirm or verify sensitive details such as your password or security questions.  

    For more information on these scam emails please see the IS Security blog:  http://comms.nottingham.ac.uk/it-security/

  • No Known Issues

    Last updated : Fri, 12 Apr 2013 16:05:10

Planned Maintenance

  • No Known Issues

    Planned for : Fri, 04 Jan 2013 14:49:06

Issues Resolved

  • No Known Issues

    Last updated : Thu, 08 Nov 2012 11:08:33