Information about the availability of the University of Nottingham's core IT services. To report an issue, please contact the IT Service Desk on 0115 (95) 16677 (available 24/7) or via selfservice (monitored during office hours only)

Services

42 up
2 issue
0 down
Groups Services status
Group Campus Solutions (MyNottingham).
Campus Solutions (MyNottingham) status is up.
Group Student systems.
MyNottingham mobile app status is up.
Moodle status is up.
Rogo Online Exams status is up.
Echo 360 Lecture Capture status is up.
Blue Castle status is up.
Exam timetables status is up.
Nightline status is up.
Group Network.
Wired data network status is up.
Wireless network status is up.
Telephone Network status is up.
Internet access status is degraded-performance with ongoing incident.
Group Websites.
UoN Homepage status is up.
Group Office 365.
O365 Applications status is up.
Group Email.
Email status is degraded-performance with ongoing incident.
Group Printing.
Printing status is up.
Group HR systems.
ResourceLink status is up.
MyView status is up.
Vacancy Manager status is up.
Group Finance systems.
Agresso status is up.
Group File Store.
Shared file store status is up.
Research file store status is up.
Personal file store status is up.
Group Library systems.
Aleph status is up.
NUsearch status is up.
Other status is up.
Group Facilities systems.
Kinetics (Kx) status is up.
Door card system status is up.
Legend - Sports system status is up.
Meal Card system status is up.
University catering tills status is up.
Building Management System status is up.
Timetabling status is up.
Group Administration Systems.
Saturn systems status is up.
ARC status is up.
Other status is up.
Group Other.
Clinical Trials servers status is up.
Other status is up with ongoing incident.
BPM - Business processes status is up.
Raisers Edge status is up.
Titanium counselling system status is up.
Cognos BI status is up.
Workspace status is up.
Self Service/Supportworks status is up.

Service notifications

Group Email. Email status is degraded-performance with ongoing incident.
Phishing email - 'Annual Refund Confirmation' - investigating, 13 Nov 2018 11:56am GMT

Multiple university email accounts have received an email purporting to be from the HMRC and offering a refund.

This is a phishing attempt therefore can be deleted.

If you responded to the email message, please change your password immediately via IT Accounts and notify the IT Service Desk.

Group Other. Other status is up with ongoing incident.
Snow roll out - Internet Explorer pop up - monitoring, 07 Nov 2018 11:30am GMT

As communicated to IT Reps in late September, the University is continuing its roll out of the Snow software asset management package to all Windows devices. Some users of Internet Explorer may notice a pop notifying them that the Snow Cloud Metering add-on is ready for use and asking if it can be enabled. Please select Enable as this is an integral component of the Snow system.

Group Network. Internet access status is degraded-performance with ongoing incident.
Google Captcha message when trying to access external website - investigating, 25 Oct 2018 4:48pm BST

There is currently an issue with internet access from on campus where users may get a Google Captcha screen before they are able to access external websites. This is being investigated with Google however there is not an estimated time for a resolution.

As a workaround we would suggest that a different search engine such as Bing.com or Yahoo.com

Planned Maintenance

Services history

Campus Solutions (MyNottingham)

Campus Solutions (MyNottingham)

Campus Solutions (MyNottingham) status on 14 Nov 2018 was up.
Campus Solutions (MyNottingham) status on 13 Nov 2018 was up.
Campus Solutions (MyNottingham) status on 12 Nov 2018 was up.
Campus Solutions (MyNottingham) status on 11 Nov 2018 was up.
Campus Solutions (MyNottingham) status on 10 Nov 2018 was up.
Campus Solutions (MyNottingham) status on 09 Nov 2018 was up.
Campus Solutions (MyNottingham) status on 08 Nov 2018 was up.

MyNottingham mobile app

MyNottingham mobile app status on 14 Nov 2018 was up.
MyNottingham mobile app status on 13 Nov 2018 was up.
MyNottingham mobile app status on 12 Nov 2018 was up.
MyNottingham mobile app status on 11 Nov 2018 was up.
MyNottingham mobile app status on 10 Nov 2018 was up.
MyNottingham mobile app status on 09 Nov 2018 was up.
MyNottingham mobile app status on 08 Nov 2018 was up.

Moodle

Moodle status on 14 Nov 2018 was up.
Moodle status on 13 Nov 2018 was up.
Moodle status on 12 Nov 2018 was up.
Moodle status on 11 Nov 2018 was up.
Moodle status on 10 Nov 2018 was up.
Moodle status on 09 Nov 2018 was up.
Moodle status on 08 Nov 2018 was up.

Rogo Online Exams

Rogo Online Exams status on 14 Nov 2018 was up.
Rogo Online Exams status on 13 Nov 2018 was up.
Rogo Online Exams status on 12 Nov 2018 was up.
Rogo Online Exams status on 11 Nov 2018 was up.
Rogo Online Exams status on 10 Nov 2018 was up.
Rogo Online Exams status on 09 Nov 2018 was up.
Rogo Online Exams status on 08 Nov 2018 was up.

Echo 360 Lecture Capture

Echo 360 Lecture Capture status on 14 Nov 2018 was up.
Echo 360 Lecture Capture status on 13 Nov 2018 was up.
Echo 360 Lecture Capture status on 12 Nov 2018 was up.
Echo 360 Lecture Capture status on 11 Nov 2018 was up.
Echo 360 Lecture Capture status on 10 Nov 2018 was up.
Echo 360 Lecture Capture status on 09 Nov 2018 was up.
Echo 360 Lecture Capture status on 08 Nov 2018 was up.

Blue Castle

Blue Castle status on 14 Nov 2018 was up.
Blue Castle status on 13 Nov 2018 was up.
Blue Castle status on 12 Nov 2018 was up.
Blue Castle status on 11 Nov 2018 was up.
Blue Castle status on 10 Nov 2018 was up.
Blue Castle status on 09 Nov 2018 was up.
Blue Castle status on 08 Nov 2018 was up.

Exam timetables

Exam timetables status on 14 Nov 2018 was up.
Exam timetables status on 13 Nov 2018 was up.
Exam timetables status on 12 Nov 2018 was up.
Exam timetables status on 11 Nov 2018 was up.
Exam timetables status on 10 Nov 2018 was up.
Exam timetables status on 09 Nov 2018 was up.
Exam timetables status on 08 Nov 2018 was up.

Nightline

Nightline status on 14 Nov 2018 was up.
Nightline status on 13 Nov 2018 was up.
Nightline status on 12 Nov 2018 was up.
Nightline status on 11 Nov 2018 was up.
Nightline status on 10 Nov 2018 was up.
Nightline status on 09 Nov 2018 was up.
Nightline status on 08 Nov 2018 was up.

Wired data network

Wired data network status on 14 Nov 2018 was up.
Wired data network status on 13 Nov 2018 was degraded-performance and was under maintenance.
Wired data network status on 12 Nov 2018 was up.
Wired data network status on 11 Nov 2018 was up.
Wired data network status on 10 Nov 2018 was up.
Wired data network status on 09 Nov 2018 was up.
Wired data network status on 08 Nov 2018 was up.

Wireless network

Wireless network status on 14 Nov 2018 was up.
Wireless network status on 13 Nov 2018 was degraded-performance and was under maintenance.
Wireless network status on 12 Nov 2018 was up.
Wireless network status on 11 Nov 2018 was up.
Wireless network status on 10 Nov 2018 was up.
Wireless network status on 09 Nov 2018 was up.
Wireless network status on 08 Nov 2018 was up.

Telephone Network

Telephone Network status on 14 Nov 2018 was up.
Telephone Network status on 13 Nov 2018 was degraded-performance and was under maintenance.
Telephone Network status on 12 Nov 2018 was up.
Telephone Network status on 11 Nov 2018 was up.
Telephone Network status on 10 Nov 2018 was up.
Telephone Network status on 09 Nov 2018 was up.
Telephone Network status on 08 Nov 2018 was up.

Internet access

Internet access status on 14 Nov 2018 was degraded-performance and had incident.
Internet access status on 13 Nov 2018 was degraded-performance and was under maintenance.
Internet access status on 12 Nov 2018 was degraded-performance and had incident.
Internet access status on 11 Nov 2018 was degraded-performance and had incident.
Internet access status on 10 Nov 2018 was degraded-performance and had incident.
Internet access status on 09 Nov 2018 was degraded-performance and had incident.
Internet access status on 08 Nov 2018 was degraded-performance and had incident.

UoN Homepage

UoN Homepage status on 14 Nov 2018 was up.
UoN Homepage status on 13 Nov 2018 was up.
UoN Homepage status on 12 Nov 2018 was up.
UoN Homepage status on 11 Nov 2018 was up.
UoN Homepage status on 10 Nov 2018 was up.
UoN Homepage status on 09 Nov 2018 was up.
UoN Homepage status on 08 Nov 2018 was up.

O365 Applications

O365 Applications status on 14 Nov 2018 was up.
O365 Applications status on 13 Nov 2018 was up.
O365 Applications status on 12 Nov 2018 was up.
O365 Applications status on 11 Nov 2018 was up.
O365 Applications status on 10 Nov 2018 was up.
O365 Applications status on 09 Nov 2018 was up.
O365 Applications status on 08 Nov 2018 was up.

Email

Email status on 14 Nov 2018 was degraded-performance and had incident.
Email status on 13 Nov 2018 was degraded-performance and had incident.
Email status on 12 Nov 2018 was up.
Email status on 11 Nov 2018 was up.
Email status on 10 Nov 2018 was up.
Email status on 09 Nov 2018 was up.
Email status on 08 Nov 2018 was up.

Printing

Printing status on 14 Nov 2018 was up.
Printing status on 13 Nov 2018 was up.
Printing status on 12 Nov 2018 was up.
Printing status on 11 Nov 2018 was up.
Printing status on 10 Nov 2018 was up.
Printing status on 09 Nov 2018 was up.
Printing status on 08 Nov 2018 was up.

ResourceLink

ResourceLink status on 14 Nov 2018 was up.
ResourceLink status on 13 Nov 2018 was up.
ResourceLink status on 12 Nov 2018 was up.
ResourceLink status on 11 Nov 2018 was up.
ResourceLink status on 10 Nov 2018 was up.
ResourceLink status on 09 Nov 2018 was up.
ResourceLink status on 08 Nov 2018 was up.

MyView

MyView status on 14 Nov 2018 was up.
MyView status on 13 Nov 2018 was up.
MyView status on 12 Nov 2018 was up.
MyView status on 11 Nov 2018 was up.
MyView status on 10 Nov 2018 was up.
MyView status on 09 Nov 2018 was up.
MyView status on 08 Nov 2018 was up.

Vacancy Manager

Vacancy Manager status on 14 Nov 2018 was up.
Vacancy Manager status on 13 Nov 2018 was up.
Vacancy Manager status on 12 Nov 2018 was up.
Vacancy Manager status on 11 Nov 2018 was up.
Vacancy Manager status on 10 Nov 2018 was up.
Vacancy Manager status on 09 Nov 2018 was up.
Vacancy Manager status on 08 Nov 2018 was up.

Agresso

Agresso status on 14 Nov 2018 was up.
Agresso status on 13 Nov 2018 was up.
Agresso status on 12 Nov 2018 was up.
Agresso status on 11 Nov 2018 was up.
Agresso status on 10 Nov 2018 was up.
Agresso status on 09 Nov 2018 was up.
Agresso status on 08 Nov 2018 was up.

Shared file store

Shared file store status on 14 Nov 2018 was up.
Shared file store status on 13 Nov 2018 was up.
Shared file store status on 12 Nov 2018 was up.
Shared file store status on 11 Nov 2018 was up.
Shared file store status on 10 Nov 2018 was up.
Shared file store status on 09 Nov 2018 was up.
Shared file store status on 08 Nov 2018 was up.

Research file store

Research file store status on 14 Nov 2018 was up.
Research file store status on 13 Nov 2018 was up.
Research file store status on 12 Nov 2018 was up.
Research file store status on 11 Nov 2018 was up.
Research file store status on 10 Nov 2018 was up.
Research file store status on 09 Nov 2018 was up.
Research file store status on 08 Nov 2018 was up.

Personal file store

Personal file store status on 14 Nov 2018 was up.
Personal file store status on 13 Nov 2018 was up.
Personal file store status on 12 Nov 2018 was up.
Personal file store status on 11 Nov 2018 was up.
Personal file store status on 10 Nov 2018 was up.
Personal file store status on 09 Nov 2018 was up.
Personal file store status on 08 Nov 2018 was up.

Aleph

Aleph status on 14 Nov 2018 was up.
Aleph status on 13 Nov 2018 was up.
Aleph status on 12 Nov 2018 was up.
Aleph status on 11 Nov 2018 was up.
Aleph status on 10 Nov 2018 was up.
Aleph status on 09 Nov 2018 was up.
Aleph status on 08 Nov 2018 was up.

NUsearch

NUsearch status on 14 Nov 2018 was up.
NUsearch status on 13 Nov 2018 was up.
NUsearch status on 12 Nov 2018 was up.
NUsearch status on 11 Nov 2018 was up.
NUsearch status on 10 Nov 2018 was up.
NUsearch status on 09 Nov 2018 was up.
NUsearch status on 08 Nov 2018 was up.

Other

Other status on 14 Nov 2018 was up.
Other status on 13 Nov 2018 was up.
Other status on 12 Nov 2018 was up.
Other status on 11 Nov 2018 was up.
Other status on 10 Nov 2018 was up.
Other status on 09 Nov 2018 was up.
Other status on 08 Nov 2018 was up.

Kinetics (Kx)

Kinetics (Kx) status on 11 Aug 2018 was up.
Kinetics (Kx) status on 10 Aug 2018 was up.
Kinetics (Kx) status on 09 Aug 2018 was up.
Kinetics (Kx) status on 08 Aug 2018 was up.
Kinetics (Kx) status on 07 Aug 2018 was up.
Kinetics (Kx) status on 06 Aug 2018 was up.
Kinetics (Kx) status on 05 Aug 2018 was up.

Door card system

Door card system status on 11 Aug 2018 was up.
Door card system status on 10 Aug 2018 was up.
Door card system status on 09 Aug 2018 was up.
Door card system status on 08 Aug 2018 was up.
Door card system status on 07 Aug 2018 was up.
Door card system status on 06 Aug 2018 was up.
Door card system status on 05 Aug 2018 was up.

Legend - Sports system

Legend - Sports system status on 11 Aug 2018 was up.
Legend - Sports system status on 10 Aug 2018 was up.
Legend - Sports system status on 09 Aug 2018 was up.
Legend - Sports system status on 08 Aug 2018 was up.
Legend - Sports system status on 07 Aug 2018 was degraded-performance and was under maintenance.
Legend - Sports system status on 06 Aug 2018 was up.
Legend - Sports system status on 05 Aug 2018 was up.

Meal Card system

Meal Card system status on 11 Aug 2018 was up.
Meal Card system status on 10 Aug 2018 was up.
Meal Card system status on 09 Aug 2018 was up.
Meal Card system status on 08 Aug 2018 was up.
Meal Card system status on 07 Aug 2018 was up.
Meal Card system status on 06 Aug 2018 was up.
Meal Card system status on 05 Aug 2018 was up.

University catering tills

University catering tills status on 11 Aug 2018 was up.
University catering tills status on 10 Aug 2018 was up.
University catering tills status on 09 Aug 2018 was up.
University catering tills status on 08 Aug 2018 was up.
University catering tills status on 07 Aug 2018 was up.
University catering tills status on 06 Aug 2018 was up.
University catering tills status on 05 Aug 2018 was up.

Building Management System

Building Management System status on 11 Aug 2018 was up.
Building Management System status on 10 Aug 2018 was up.
Building Management System status on 09 Aug 2018 was up.
Building Management System status on 08 Aug 2018 was up.
Building Management System status on 07 Aug 2018 was up.
Building Management System status on 06 Aug 2018 was up.
Building Management System status on 05 Aug 2018 was up.

Timetabling

Timetabling status on 11 Aug 2018 was up.
Timetabling status on 10 Aug 2018 was up.
Timetabling status on 09 Aug 2018 was up.
Timetabling status on 08 Aug 2018 was up.
Timetabling status on 07 Aug 2018 was up.
Timetabling status on 06 Aug 2018 was up.
Timetabling status on 05 Aug 2018 was up.

Administration Systems

Saturn systems

Saturn systems status on 14 Nov 2018 was up.
Saturn systems status on 13 Nov 2018 was up.
Saturn systems status on 12 Nov 2018 was up.
Saturn systems status on 11 Nov 2018 was up.
Saturn systems status on 10 Nov 2018 was up.
Saturn systems status on 09 Nov 2018 was up.
Saturn systems status on 08 Nov 2018 was up.

ARC

ARC status on 14 Nov 2018 was up.
ARC status on 13 Nov 2018 was up.
ARC status on 12 Nov 2018 was up.
ARC status on 11 Nov 2018 was up.
ARC status on 10 Nov 2018 was up.
ARC status on 09 Nov 2018 was up.
ARC status on 08 Nov 2018 was up.

Other

Other status on 14 Nov 2018 was up.
Other status on 13 Nov 2018 was up.
Other status on 12 Nov 2018 was up.
Other status on 11 Nov 2018 was up.
Other status on 10 Nov 2018 was up.
Other status on 09 Nov 2018 was up.
Other status on 08 Nov 2018 was up.

Clinical Trials servers

Clinical Trials servers status on 14 Nov 2018 was up.
Clinical Trials servers status on 13 Nov 2018 was up.
Clinical Trials servers status on 12 Nov 2018 was up.
Clinical Trials servers status on 11 Nov 2018 was up.
Clinical Trials servers status on 10 Nov 2018 was up.
Clinical Trials servers status on 09 Nov 2018 was up.
Clinical Trials servers status on 08 Nov 2018 was up.

Other

Other status on 14 Nov 2018 was up and had incident.
Other status on 13 Nov 2018 was up and had incident.
Other status on 12 Nov 2018 was up and had incident.
Other status on 11 Nov 2018 was up and had incident.
Other status on 10 Nov 2018 was up and had incident.
Other status on 09 Nov 2018 was up and had incident.
Other status on 08 Nov 2018 was up and had incident.

BPM - Business processes

BPM - Business processes status on 14 Nov 2018 was up.
BPM - Business processes status on 13 Nov 2018 was up.
BPM - Business processes status on 12 Nov 2018 was up.
BPM - Business processes status on 11 Nov 2018 was up.
BPM - Business processes status on 10 Nov 2018 was up.
BPM - Business processes status on 09 Nov 2018 was up.
BPM - Business processes status on 08 Nov 2018 was up.

Raisers Edge

Raisers Edge status on 14 Nov 2018 was up.
Raisers Edge status on 13 Nov 2018 was up.
Raisers Edge status on 12 Nov 2018 was up.
Raisers Edge status on 11 Nov 2018 was up.
Raisers Edge status on 10 Nov 2018 was up.
Raisers Edge status on 09 Nov 2018 was up.
Raisers Edge status on 08 Nov 2018 was up.

Titanium counselling system

Titanium counselling system status on 14 Nov 2018 was up.
Titanium counselling system status on 13 Nov 2018 was up.
Titanium counselling system status on 12 Nov 2018 was up.
Titanium counselling system status on 11 Nov 2018 was up.
Titanium counselling system status on 10 Nov 2018 was up.
Titanium counselling system status on 09 Nov 2018 was up.
Titanium counselling system status on 08 Nov 2018 was up.

Cognos BI

Cognos BI status on 14 Nov 2018 was up.
Cognos BI status on 13 Nov 2018 was up.
Cognos BI status on 12 Nov 2018 was up.
Cognos BI status on 11 Nov 2018 was up.
Cognos BI status on 10 Nov 2018 was up.
Cognos BI status on 09 Nov 2018 was up.
Cognos BI status on 08 Nov 2018 was up.

Workspace

Workspace status on 14 Nov 2018 was up.
Workspace status on 13 Nov 2018 was up.
Workspace status on 12 Nov 2018 was up.
Workspace status on 11 Nov 2018 was up.
Workspace status on 10 Nov 2018 was up.
Workspace status on 09 Nov 2018 was up.
Workspace status on 08 Nov 2018 was up.

Self Service/Supportworks

Self Service/Supportworks status on 14 Nov 2018 was up.
Self Service/Supportworks status on 13 Nov 2018 was up.
Self Service/Supportworks status on 12 Nov 2018 was up.
Self Service/Supportworks status on 11 Nov 2018 was up.
Self Service/Supportworks status on 10 Nov 2018 was up.
Self Service/Supportworks status on 09 Nov 2018 was up.
Self Service/Supportworks status on 08 Nov 2018 was up.

Uptime

avg uptime