Information about the availability of the University of Nottingham's core IT services. To report an issue, please contact the IT Service Desk on 0115 (95) 16677 (available 24/7) or via selfservice (monitored during office hours only)

Services

40 up
2 issue
0 down
Groups Services status
Group Student systems.
MyNottingham website status is up.
MyNottingham mobile app status is degraded-performance with ongoing incident.
Moodle status is up.
Rogo Online Exams status is up.
Echo 360 Lecture Capture status is up.
Blue Castle status is up.
Exam timetables status is up.
Nightline status is up.
Group Network.
Wired data network status is up.
Wireless network status is up.
Telephone Network status is up.
Internet access status is up.
Group Websites.
UoN Homepage status is up.
Group Office 365.
O365 Applications status is up.
Group Email.
Email status is up.
Group Printing.
Printing status is up.
Group HR systems.
ResourceLink status is up.
MyView status is up.
Vacancy Manager status is up.
Group Finance systems.
Agresso status is up.
Group File Store.
Shared file store status is up.
Research file store status is up.
Personal file store status is up.
Group Library systems.
Aleph status is up.
NUsearch status is degraded-performance with ongoing incident.
Group Facilities systems.
Kinetics (Kx) status is up.
Door card system status is up.
Legend - Sports system status is up.
Meal Card system status is up.
University catering tills status is up.
Building Management System status is up.
Timetabling status is up.
Group Administration Systems.
Saturn systems status is up.
ARC status is up.
Group Other.
Clinical Trials servers status is up.
Other status is up.
BPM - Business processes status is up.
Raisers Edge status is up.
Titanium counselling system status is up.
Cognos BI status is up.
Workspace status is up.
Self Service/Supportworks status is up.

Service notifications

Group Student systems. MyNottingham mobile app status is degraded-performance with ongoing incident.
MyNottingham Mobile App - problems loading emails - identified, 05 Oct 2018 4:12pm BST

We believe we have found a fix to this issue.
A user can either sign out of the app. This can be done by clicking on the settings box and clicking on 'logout' or by pressing the key icon. When logged back in, the emails now appear to show.
Alternatively, the user can change profile and back again. This can be done by clicking on the settings box and change profile. Changing profile to 'guest' and then back to their own profile also works to gee emails again.

investigating, 05 Oct 2018 2:43pm BST

There is currently an issue with displaying emails with the MyNottingham mobile app. This is being investigated as a matter of urgency.

Group Library systems. NUsearch status is degraded-performance with ongoing incident.
Ebook Central titles currently not available off campus - investigating, 05 Oct 2018 2:00pm BST

We have been alerted to a problem affecting all Ebook Central book records in NUsearch – they are available from on campus, but off campus users are seeing this error message: “The resource you are looking for has been removed, had its name changed, or is temporarily unavailable”.
 
We have reported this problem to the supplier and will update you when the problem has been resolved.

Planned Maintenance

Services history

Student systems

MyNottingham website

MyNottingham website status on 17 Oct 2018 was up.
MyNottingham website status on 16 Oct 2018 was up.
MyNottingham website status on 15 Oct 2018 was up.
MyNottingham website status on 14 Oct 2018 was up.
MyNottingham website status on 13 Oct 2018 was up.
MyNottingham website status on 12 Oct 2018 was up.
MyNottingham website status on 11 Oct 2018 was up.

MyNottingham mobile app

MyNottingham mobile app status on 17 Oct 2018 was degraded-performance and had incident.
MyNottingham mobile app status on 16 Oct 2018 was degraded-performance and had incident.
MyNottingham mobile app status on 15 Oct 2018 was degraded-performance and had incident.
MyNottingham mobile app status on 14 Oct 2018 was degraded-performance and had incident.
MyNottingham mobile app status on 13 Oct 2018 was degraded-performance and had incident.
MyNottingham mobile app status on 12 Oct 2018 was degraded-performance and had incident.
MyNottingham mobile app status on 11 Oct 2018 was degraded-performance and had incident.

Moodle

Moodle status on 17 Oct 2018 was up.
Moodle status on 16 Oct 2018 was up.
Moodle status on 15 Oct 2018 was up.
Moodle status on 14 Oct 2018 was up.
Moodle status on 13 Oct 2018 was up.
Moodle status on 12 Oct 2018 was up.
Moodle status on 11 Oct 2018 was up.

Rogo Online Exams

Rogo Online Exams status on 17 Oct 2018 was up.
Rogo Online Exams status on 16 Oct 2018 was up.
Rogo Online Exams status on 15 Oct 2018 was up.
Rogo Online Exams status on 14 Oct 2018 was up.
Rogo Online Exams status on 13 Oct 2018 was up.
Rogo Online Exams status on 12 Oct 2018 was up.
Rogo Online Exams status on 11 Oct 2018 was up.

Echo 360 Lecture Capture

Echo 360 Lecture Capture status on 17 Oct 2018 was up.
Echo 360 Lecture Capture status on 16 Oct 2018 was up.
Echo 360 Lecture Capture status on 15 Oct 2018 was up.
Echo 360 Lecture Capture status on 14 Oct 2018 was up.
Echo 360 Lecture Capture status on 13 Oct 2018 was up.
Echo 360 Lecture Capture status on 12 Oct 2018 was up.
Echo 360 Lecture Capture status on 11 Oct 2018 was up.

Blue Castle

Blue Castle status on 17 Oct 2018 was up.
Blue Castle status on 16 Oct 2018 was up.
Blue Castle status on 15 Oct 2018 was up.
Blue Castle status on 14 Oct 2018 was up.
Blue Castle status on 13 Oct 2018 was up.
Blue Castle status on 12 Oct 2018 was up.
Blue Castle status on 11 Oct 2018 was up.

Exam timetables

Exam timetables status on 17 Oct 2018 was up.
Exam timetables status on 16 Oct 2018 was up.
Exam timetables status on 15 Oct 2018 was up.
Exam timetables status on 14 Oct 2018 was up.
Exam timetables status on 13 Oct 2018 was up.
Exam timetables status on 12 Oct 2018 was up.
Exam timetables status on 11 Oct 2018 was up.

Nightline

Nightline status on 17 Oct 2018 was up.
Nightline status on 16 Oct 2018 was up.
Nightline status on 15 Oct 2018 was up.
Nightline status on 14 Oct 2018 was up.
Nightline status on 13 Oct 2018 was up.
Nightline status on 12 Oct 2018 was up.
Nightline status on 11 Oct 2018 was up.

Network

Wired data network

Wired data network status on 17 Oct 2018 was up.
Wired data network status on 16 Oct 2018 was degraded-performance and was under maintenance.
Wired data network status on 15 Oct 2018 was up.
Wired data network status on 14 Oct 2018 was up.
Wired data network status on 13 Oct 2018 was up.
Wired data network status on 12 Oct 2018 was up.
Wired data network status on 11 Oct 2018 was up.

Wireless network

Wireless network status on 17 Oct 2018 was up.
Wireless network status on 16 Oct 2018 was degraded-performance and was under maintenance.
Wireless network status on 15 Oct 2018 was up.
Wireless network status on 14 Oct 2018 was up.
Wireless network status on 13 Oct 2018 was up.
Wireless network status on 12 Oct 2018 was up.
Wireless network status on 11 Oct 2018 was up.

Telephone Network

Telephone Network status on 17 Oct 2018 was up.
Telephone Network status on 16 Oct 2018 was up.
Telephone Network status on 15 Oct 2018 was up.
Telephone Network status on 14 Oct 2018 was up.
Telephone Network status on 13 Oct 2018 was up.
Telephone Network status on 12 Oct 2018 was up.
Telephone Network status on 11 Oct 2018 was up.

Internet access

Internet access status on 17 Oct 2018 was up.
Internet access status on 16 Oct 2018 was degraded-performance and was under maintenance.
Internet access status on 15 Oct 2018 was up.
Internet access status on 14 Oct 2018 was up.
Internet access status on 13 Oct 2018 was up.
Internet access status on 12 Oct 2018 was up.
Internet access status on 11 Oct 2018 was up.

Websites

UoN Homepage

UoN Homepage status on 17 Oct 2018 was up.
UoN Homepage status on 16 Oct 2018 was up.
UoN Homepage status on 15 Oct 2018 was up.
UoN Homepage status on 14 Oct 2018 was up.
UoN Homepage status on 13 Oct 2018 was up.
UoN Homepage status on 12 Oct 2018 was up.
UoN Homepage status on 11 Oct 2018 was up.

Office 365

O365 Applications

O365 Applications status on 17 Oct 2018 was up.
O365 Applications status on 16 Oct 2018 was up.
O365 Applications status on 15 Oct 2018 was up.
O365 Applications status on 14 Oct 2018 was up.
O365 Applications status on 13 Oct 2018 was up.
O365 Applications status on 12 Oct 2018 was up.
O365 Applications status on 11 Oct 2018 was up.

Email

Email

Email status on 17 Oct 2018 was up.
Email status on 16 Oct 2018 was up.
Email status on 15 Oct 2018 was up.
Email status on 14 Oct 2018 was up.
Email status on 13 Oct 2018 was up.
Email status on 12 Oct 2018 was up.
Email status on 11 Oct 2018 was up.

Printing

Printing

Printing status on 17 Oct 2018 was up.
Printing status on 16 Oct 2018 was up.
Printing status on 15 Oct 2018 was up.
Printing status on 14 Oct 2018 was up.
Printing status on 13 Oct 2018 was up.
Printing status on 12 Oct 2018 was up.
Printing status on 11 Oct 2018 was up.

HR systems

ResourceLink

ResourceLink status on 07 Feb 2018 was up.
ResourceLink status on 06 Feb 2018 was up.
ResourceLink status on 05 Feb 2018 was up.
ResourceLink status on 04 Feb 2018 was up.
ResourceLink status on 03 Feb 2018 was up.
ResourceLink status on 02 Feb 2018 was up.
ResourceLink status on 01 Feb 2018 was degraded-performance and was under maintenance.

MyView

MyView status on 07 Feb 2018 was up.
MyView status on 06 Feb 2018 was up.
MyView status on 05 Feb 2018 was up.
MyView status on 04 Feb 2018 was up.
MyView status on 03 Feb 2018 was up.
MyView status on 02 Feb 2018 was up.
MyView status on 01 Feb 2018 was down and was under maintenance.

Vacancy Manager

Vacancy Manager status on 07 Feb 2018 was up.
Vacancy Manager status on 06 Feb 2018 was up.
Vacancy Manager status on 05 Feb 2018 was up.
Vacancy Manager status on 04 Feb 2018 was up.
Vacancy Manager status on 03 Feb 2018 was up.
Vacancy Manager status on 02 Feb 2018 was up.
Vacancy Manager status on 01 Feb 2018 was up.

Finance systems

Agresso

Agresso status on 17 Oct 2018 was up.
Agresso status on 16 Oct 2018 was up.
Agresso status on 15 Oct 2018 was up.
Agresso status on 14 Oct 2018 was up.
Agresso status on 13 Oct 2018 was up.
Agresso status on 12 Oct 2018 was up.
Agresso status on 11 Oct 2018 was up.

File Store

Shared file store

Shared file store status on 17 Oct 2018 was up.
Shared file store status on 16 Oct 2018 was up.
Shared file store status on 15 Oct 2018 was up.
Shared file store status on 14 Oct 2018 was up.
Shared file store status on 13 Oct 2018 was up.
Shared file store status on 12 Oct 2018 was up.
Shared file store status on 11 Oct 2018 was up.

Research file store

Research file store status on 17 Oct 2018 was up.
Research file store status on 16 Oct 2018 was up.
Research file store status on 15 Oct 2018 was up.
Research file store status on 14 Oct 2018 was up.
Research file store status on 13 Oct 2018 was up.
Research file store status on 12 Oct 2018 was up.
Research file store status on 11 Oct 2018 was up.

Personal file store

Personal file store status on 17 Oct 2018 was up.
Personal file store status on 16 Oct 2018 was up.
Personal file store status on 15 Oct 2018 was up.
Personal file store status on 14 Oct 2018 was up.
Personal file store status on 13 Oct 2018 was up.
Personal file store status on 12 Oct 2018 was up.
Personal file store status on 11 Oct 2018 was up.

Library systems

Aleph

Aleph status on 17 Oct 2018 was up.
Aleph status on 16 Oct 2018 was up.
Aleph status on 15 Oct 2018 was up.
Aleph status on 14 Oct 2018 was up.
Aleph status on 13 Oct 2018 was up.
Aleph status on 12 Oct 2018 was up.
Aleph status on 11 Oct 2018 was up.

NUsearch

NUsearch status on 17 Oct 2018 was degraded-performance and had incident.
NUsearch status on 16 Oct 2018 was degraded-performance and had incident.
NUsearch status on 15 Oct 2018 was degraded-performance and had incident.
NUsearch status on 14 Oct 2018 was degraded-performance and had incident.
NUsearch status on 13 Oct 2018 was degraded-performance and had incident.
NUsearch status on 12 Oct 2018 was degraded-performance and had incident.
NUsearch status on 11 Oct 2018 was degraded-performance and had incident.

Facilities systems

Kinetics (Kx)

Kinetics (Kx) status on 17 Oct 2018 was up.
Kinetics (Kx) status on 16 Oct 2018 was up.
Kinetics (Kx) status on 15 Oct 2018 was up.
Kinetics (Kx) status on 14 Oct 2018 was up.
Kinetics (Kx) status on 13 Oct 2018 was up.
Kinetics (Kx) status on 12 Oct 2018 was up.
Kinetics (Kx) status on 11 Oct 2018 was up.

Door card system

Door card system status on 17 Oct 2018 was up.
Door card system status on 16 Oct 2018 was up.
Door card system status on 15 Oct 2018 was up.
Door card system status on 14 Oct 2018 was up.
Door card system status on 13 Oct 2018 was up.
Door card system status on 12 Oct 2018 was up.
Door card system status on 11 Oct 2018 was up.

Legend - Sports system

Legend - Sports system status on 17 Oct 2018 was up.
Legend - Sports system status on 16 Oct 2018 was up.
Legend - Sports system status on 15 Oct 2018 was up.
Legend - Sports system status on 14 Oct 2018 was up.
Legend - Sports system status on 13 Oct 2018 was up.
Legend - Sports system status on 12 Oct 2018 was up.
Legend - Sports system status on 11 Oct 2018 was up.

Meal Card system

Meal Card system status on 17 Oct 2018 was up.
Meal Card system status on 16 Oct 2018 was up.
Meal Card system status on 15 Oct 2018 was up.
Meal Card system status on 14 Oct 2018 was up.
Meal Card system status on 13 Oct 2018 was up.
Meal Card system status on 12 Oct 2018 was up.
Meal Card system status on 11 Oct 2018 was up.

University catering tills

University catering tills status on 17 Oct 2018 was up.
University catering tills status on 16 Oct 2018 was up.
University catering tills status on 15 Oct 2018 was up.
University catering tills status on 14 Oct 2018 was up.
University catering tills status on 13 Oct 2018 was up.
University catering tills status on 12 Oct 2018 was up.
University catering tills status on 11 Oct 2018 was up.

Building Management System

Building Management System status on 17 Oct 2018 was up.
Building Management System status on 16 Oct 2018 was up.
Building Management System status on 15 Oct 2018 was up.
Building Management System status on 14 Oct 2018 was up.
Building Management System status on 13 Oct 2018 was up.
Building Management System status on 12 Oct 2018 was up.
Building Management System status on 11 Oct 2018 was up.

Timetabling

Timetabling status on 17 Oct 2018 was up.
Timetabling status on 16 Oct 2018 was up.
Timetabling status on 15 Oct 2018 was up.
Timetabling status on 14 Oct 2018 was up.
Timetabling status on 13 Oct 2018 was up.
Timetabling status on 12 Oct 2018 was up.
Timetabling status on 11 Oct 2018 was up.

Administration Systems

Saturn systems

Saturn systems status on 17 Oct 2018 was up.
Saturn systems status on 16 Oct 2018 was up.
Saturn systems status on 15 Oct 2018 was up.
Saturn systems status on 14 Oct 2018 was up.
Saturn systems status on 13 Oct 2018 was up.
Saturn systems status on 12 Oct 2018 was up.
Saturn systems status on 11 Oct 2018 was up.

ARC

ARC status on 17 Oct 2018 was up.
ARC status on 16 Oct 2018 was up.
ARC status on 15 Oct 2018 was up.
ARC status on 14 Oct 2018 was up.
ARC status on 13 Oct 2018 was up.
ARC status on 12 Oct 2018 was up.
ARC status on 11 Oct 2018 was up.

Other

Clinical Trials servers

Clinical Trials servers status on 17 Oct 2018 was up.
Clinical Trials servers status on 16 Oct 2018 was up.
Clinical Trials servers status on 15 Oct 2018 was up.
Clinical Trials servers status on 14 Oct 2018 was up.
Clinical Trials servers status on 13 Oct 2018 was up.
Clinical Trials servers status on 12 Oct 2018 was up.
Clinical Trials servers status on 11 Oct 2018 was up.

Other

Other status on 17 Oct 2018 was up.
Other status on 16 Oct 2018 was degraded-performance and was under maintenance.
Other status on 15 Oct 2018 was down and was under maintenance.
Other status on 14 Oct 2018 was up.
Other status on 13 Oct 2018 was up.
Other status on 12 Oct 2018 was up.
Other status on 11 Oct 2018 was up.

BPM - Business processes

BPM - Business processes status on 17 Oct 2018 was up.
BPM - Business processes status on 16 Oct 2018 was up.
BPM - Business processes status on 15 Oct 2018 was up.
BPM - Business processes status on 14 Oct 2018 was up.
BPM - Business processes status on 13 Oct 2018 was up.
BPM - Business processes status on 12 Oct 2018 was up.
BPM - Business processes status on 11 Oct 2018 was up.

Raisers Edge

Raisers Edge status on 17 Oct 2018 was up.
Raisers Edge status on 16 Oct 2018 was up.
Raisers Edge status on 15 Oct 2018 was up.
Raisers Edge status on 14 Oct 2018 was up.
Raisers Edge status on 13 Oct 2018 was up.
Raisers Edge status on 12 Oct 2018 was up.
Raisers Edge status on 11 Oct 2018 was up.

Titanium counselling system

Titanium counselling system status on 17 Oct 2018 was up.
Titanium counselling system status on 16 Oct 2018 was up.
Titanium counselling system status on 15 Oct 2018 was up.
Titanium counselling system status on 14 Oct 2018 was up.
Titanium counselling system status on 13 Oct 2018 was up.
Titanium counselling system status on 12 Oct 2018 was up.
Titanium counselling system status on 11 Oct 2018 was up.

Cognos BI

Cognos BI status on 17 Oct 2018 was up.
Cognos BI status on 16 Oct 2018 was up.
Cognos BI status on 15 Oct 2018 was up.
Cognos BI status on 14 Oct 2018 was up.
Cognos BI status on 13 Oct 2018 was up.
Cognos BI status on 12 Oct 2018 was up.
Cognos BI status on 11 Oct 2018 was up.

Workspace

Workspace status on 17 Oct 2018 was up.
Workspace status on 16 Oct 2018 was up.
Workspace status on 15 Oct 2018 was up.
Workspace status on 14 Oct 2018 was up.
Workspace status on 13 Oct 2018 was up.
Workspace status on 12 Oct 2018 was up.
Workspace status on 11 Oct 2018 was up.

Self Service/Supportworks

Self Service/Supportworks status on 17 Oct 2018 was up.
Self Service/Supportworks status on 16 Oct 2018 was up.
Self Service/Supportworks status on 15 Oct 2018 was up.
Self Service/Supportworks status on 14 Oct 2018 was up.
Self Service/Supportworks status on 13 Oct 2018 was up.
Self Service/Supportworks status on 12 Oct 2018 was up.
Self Service/Supportworks status on 11 Oct 2018 was up.

Uptime

avg uptime
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