Information about the availability of the University of Nottingham's core IT services. To report an issue, please contact the IT Service Desk on 0115 (95) 16677 (available 24/7) or via selfservice (monitored during office hours only)

Services

14 up
3 issue
0 down
Groups Services status
Group Websites.
UoN Homepage status is up.
Group MyNottingham.
MyNottingham status is up.
Group Office 365.
O365 Applications status is up.
Group Email.
Email status is up.
Group Moodle.
Moodle status is up.
Group Printing.
Printing status is up.
Group Network.
Data Network status is up.
Telephone Network status is degraded-performance with ongoing incident.
Group Wi-Fi.
eduroam status is up.
UoN-Guest status is up.
Group File Store.
Shared file store status is up.
Research file store status is up.
Personal file store status is up.
Group Other.
Other status is degraded-performance with ongoing incident.
Library systems status is up.
Finance systems status is up.
HR Systems status is degraded-performance with ongoing incident.

Service notifications

Group Other. Other status is degraded-performance with ongoing incident.
STATA licensing - identified, 17 Aug 2017 4:19pm BST

Please be aware that STATA licenses are due to expire on Saturday 19th August evening. There is currently a hold up in renewing the license and therefore it is possible that users who have a stand alone version or is accessing STATA from UoN Applications may be unable to use the application on Sunday and Monday. If the license does arrive then plans will be made to dissemincate the license to the appropriate users.

Group Other. HR Systems status is degraded-performance with ongoing incident.
ResourceLink - Issues with performing searches - investigating, 17 Aug 2017 12:20pm BST

There is currently an issue with ResourceLink when trying to search or perform any actions. Users will get the error message “Session ended A server error has occurred. To maintain data integrity, your session has been ended.” This is under investigation and will be resolved as soon as possible

My View - Unable to amend Sort Code on the Bank Details form. - identified, 07 Aug 2017 3:12pm BST

Employees needing to change their Bank Details should email Payroll@nottingham.ac.uk with the details of the sort code change. For security purposes, payroll will then contact the individual to verify the update before applying.

Known Issues with My View - identified, 07 Aug 2017 3:10pm BST

1. On first log on, some employees are being asked to ‘answer’ a security question before they have ‘set the answer’ to the security question. Whilst this is only affecting a small number of users we are actively exploring a resolution to this problem. In the meantime any employees affected by this should contact the IT Service Desk, tel: 0115 95 16677 or via the IT Self Service Portal at https://selfservice.nottingham.ac.uk/sw/selfservice/.

Group Network. Telephone Network status is degraded-performance with ongoing incident.
Clearing hotline - extremely busy - identified, 17 Aug 2017 9:00am BST

We have been made aware that the clearing hotline (0330 333 6116) is currently very busy and some callers are having difficulty getting through. Advice is for them to keep trying and please be patient.

Services history

UoN Homepage

UoN Homepage status on 21 Aug 2017 was up.
UoN Homepage status on 20 Aug 2017 was up.
UoN Homepage status on 19 Aug 2017 was up.
UoN Homepage status on 18 Aug 2017 was up.
UoN Homepage status on 17 Aug 2017 was up.
UoN Homepage status on 16 Aug 2017 was up.
UoN Homepage status on 15 Aug 2017 was up.

MyNottingham

MyNottingham status on 29 Jul 2017 was up.
MyNottingham status on 28 Jul 2017 was up.
MyNottingham status on 27 Jul 2017 was up.
MyNottingham status on 26 Jul 2017 was up.
MyNottingham status on 25 Jul 2017 was down and had incident.
MyNottingham status on 24 Jul 2017 was up.
MyNottingham status on 23 Jul 2017 was up.

O365 Applications

O365 Applications status on 21 Aug 2017 was up.
O365 Applications status on 20 Aug 2017 was up.
O365 Applications status on 19 Aug 2017 was up.
O365 Applications status on 18 Aug 2017 was up.
O365 Applications status on 17 Aug 2017 was up.
O365 Applications status on 16 Aug 2017 was up.
O365 Applications status on 15 Aug 2017 was up.

Email

Email status on 21 Aug 2017 was up.
Email status on 20 Aug 2017 was up.
Email status on 19 Aug 2017 was up.
Email status on 18 Aug 2017 was up.
Email status on 17 Aug 2017 was up.
Email status on 16 Aug 2017 was up.
Email status on 15 Aug 2017 was up.

Moodle

Moodle status on 21 Aug 2017 was up.
Moodle status on 20 Aug 2017 was up.
Moodle status on 19 Aug 2017 was up.
Moodle status on 18 Aug 2017 was up.
Moodle status on 17 Aug 2017 was up.
Moodle status on 16 Aug 2017 was up.
Moodle status on 15 Aug 2017 was up.

Printing

Printing status on 21 Aug 2017 was up.
Printing status on 20 Aug 2017 was up.
Printing status on 19 Aug 2017 was up.
Printing status on 18 Aug 2017 was up.
Printing status on 17 Aug 2017 was up.
Printing status on 16 Aug 2017 was up.
Printing status on 15 Aug 2017 was up.

Data Network

Data Network status on 21 Aug 2017 was up.
Data Network status on 20 Aug 2017 was up.
Data Network status on 19 Aug 2017 was up.
Data Network status on 18 Aug 2017 was up.
Data Network status on 17 Aug 2017 was up.
Data Network status on 16 Aug 2017 was up.
Data Network status on 15 Aug 2017 was up.

Telephone Network

Telephone Network status on 21 Aug 2017 was degraded-performance and had incident.
Telephone Network status on 20 Aug 2017 was degraded-performance and had incident.
Telephone Network status on 19 Aug 2017 was degraded-performance and had incident.
Telephone Network status on 18 Aug 2017 was degraded-performance and had incident.
Telephone Network status on 17 Aug 2017 was degraded-performance and had incident.
Telephone Network status on 16 Aug 2017 was up.
Telephone Network status on 15 Aug 2017 was up.

eduroam

eduroam status on 21 Aug 2017 was up.
eduroam status on 20 Aug 2017 was up.
eduroam status on 19 Aug 2017 was up.
eduroam status on 18 Aug 2017 was up.
eduroam status on 17 Aug 2017 was up.
eduroam status on 16 Aug 2017 was up.
eduroam status on 15 Aug 2017 was up.

UoN-Guest

UoN-Guest status on 21 Aug 2017 was up.
UoN-Guest status on 20 Aug 2017 was up.
UoN-Guest status on 19 Aug 2017 was up.
UoN-Guest status on 18 Aug 2017 was up.
UoN-Guest status on 17 Aug 2017 was up.
UoN-Guest status on 16 Aug 2017 was up.
UoN-Guest status on 15 Aug 2017 was up.

Shared file store

Shared file store status on 21 Aug 2017 was up.
Shared file store status on 20 Aug 2017 was up.
Shared file store status on 19 Aug 2017 was up.
Shared file store status on 18 Aug 2017 was up.
Shared file store status on 17 Aug 2017 was up.
Shared file store status on 16 Aug 2017 was up.
Shared file store status on 15 Aug 2017 was up.

Research file store

Research file store status on 21 Aug 2017 was up.
Research file store status on 20 Aug 2017 was up.
Research file store status on 19 Aug 2017 was up.
Research file store status on 18 Aug 2017 was up.
Research file store status on 17 Aug 2017 was up.
Research file store status on 16 Aug 2017 was up.
Research file store status on 15 Aug 2017 was up.

Personal file store

Personal file store status on 21 Aug 2017 was up.
Personal file store status on 20 Aug 2017 was up.
Personal file store status on 19 Aug 2017 was up.
Personal file store status on 18 Aug 2017 was up.
Personal file store status on 17 Aug 2017 was up.
Personal file store status on 16 Aug 2017 was up.
Personal file store status on 15 Aug 2017 was up.

Other

Other status on 21 Aug 2017 was degraded-performance and had incident.
Other status on 20 Aug 2017 was degraded-performance and had incident.
Other status on 19 Aug 2017 was degraded-performance and had incident.
Other status on 18 Aug 2017 was degraded-performance and had incident.
Other status on 17 Aug 2017 was degraded-performance and had incident.
Other status on 16 Aug 2017 was up and had incident.
Other status on 15 Aug 2017 was up and had incident.

Library systems

Library systems status on 21 Aug 2017 was up.
Library systems status on 20 Aug 2017 was up.
Library systems status on 19 Aug 2017 was up.
Library systems status on 18 Aug 2017 was up.
Library systems status on 17 Aug 2017 was up.
Library systems status on 16 Aug 2017 was up.
Library systems status on 15 Aug 2017 was up.

Finance systems

Finance systems status on 21 Aug 2017 was up.
Finance systems status on 20 Aug 2017 was up.
Finance systems status on 19 Aug 2017 was up.
Finance systems status on 18 Aug 2017 was up.
Finance systems status on 17 Aug 2017 was up.
Finance systems status on 16 Aug 2017 was down and had incident.
Finance systems status on 15 Aug 2017 was up.

HR Systems

HR Systems status on 21 Aug 2017 was degraded-performance and had incident.
HR Systems status on 20 Aug 2017 was degraded-performance and had incident.
HR Systems status on 19 Aug 2017 was degraded-performance and had incident.
HR Systems status on 18 Aug 2017 was degraded-performance and had incident.
HR Systems status on 17 Aug 2017 was degraded-performance and had incident.
HR Systems status on 16 Aug 2017 was degraded-performance and had incident.
HR Systems status on 15 Aug 2017 was degraded-performance and had incident.

Uptime

avg uptime