Information about the availability of the University of Nottingham's core IT services. To report an issue, please contact the IT Service Desk on 0115 (95) 16677 (available 24/7) or via selfservice (monitored during office hours only)

Services

42 up
2 issue
2 down
Groups Services status
Group Campus Solutions (MyNottingham).
Campus Solutions (MyNottingham) status is up.
Group Student systems.
MyNottingham mobile app status is up.
Moodle status is degraded-performance with ongoing incident.
Rogo Online Exams status is up.
Echo 360 Lecture Capture status is up.
Blue Castle status is up.
Exam timetables status is up.
Nightline status is up.
Group Network.
Wired data network status is up.
Wireless network status is up.
Telephone Network status is up.
Internet access status is degraded-performance with ongoing incident.
Group Websites.
UoN Homepage status is up.
Group Office 365.
O365 Applications status is up.
Group Email.
Email status is up.
Group Printing.
Printing status is up.
Group HR systems.
ResourceLink status is up.
MyView status is up.
Vacancy Manager status is up.
Academic Profile Tool (APT) status is up.
Group Finance systems.
Agresso status is up.
Group File Store.
Shared file store status is up.
Research file store status is up.
Personal file store status is up.
Group Library systems.
Aleph status is up.
NUsearch status is down with ongoing incident.
Other status is up.
Group Facilities systems.
Kinetics (Kx) status is up.
Door card system status is up.
Legend - Sports system status is up.
Meal Card system status is up.
University catering tills status is up.
Building Management System status is up.
Timetabling status is up.
Group Administration Systems.
Saturn systems status is up.
ARC status is up.
Other status is up.
Workload Planner (WLP) status is up.
Group Other.
Clinical Trials servers status is up.
Other status is down and currently is under maintenance.
BPM - Business processes status is up.
Raisers Edge status is up.
Titanium counselling system status is up.
Cognos BI status is up.
Workspace status is up.
Self Service/Supportworks status is up.

Notifications

Group Library systems. NUsearch status is down with ongoing incident.
NUsearch unavailable - investigating, 09 Dec 2018 11:35am GMT

The NUsearch website at the University of Nottingham is available, but the search facility within is not currently returning any search data. This is affecting multiple Universitys and ExLibris are currently investigating in order to restore service as soon as possible.

We apologise for any inconvenience experienced.

Group Other. Other status is down with ongoing incident.
Creo unavailable from 8th December - temporary

08 Dec 2018 12:00am GMT - 10 Dec 2018 11:59pm GMT

Snow roll out - Internet Explorer pop up - monitoring, 07 Nov 2018 11:30am GMT

As communicated to IT Reps in late September, the University is continuing its roll out of the Snow software asset management package to all Windows devices. Some users of Internet Explorer may notice a pop notifying them that the Snow Cloud Metering add-on is ready for use and asking if it can be enabled. Please select Enable as this is an integral component of the Snow system.

Group Student systems. Moodle status is degraded-performance with ongoing incident.
Turnitin - Slowness - investigating, 07 Dec 2018 4:40pm GMT

There are currently issues with Turnitin being slow or timing out. This is affecting multiple institutions and is being investigated by Turnitin. For further details please check the Turnitin Status Page HERE

Group Network. Internet access status is degraded-performance with ongoing incident.
Google Captcha message when trying to access external website - investigating, 25 Oct 2018 4:48pm BST

There is currently an issue with internet access from on campus where users may get a Google Captcha screen before they are able to access external websites. This is being investigated with Google however there is not an estimated time for a resolution.

As a workaround we would suggest that a different search engine such as Bing.com or Yahoo.com

Planned Maintenance

Services history

Campus Solutions (MyNottingham)

Campus Solutions (MyNottingham)

Campus Solutions (MyNottingham) status on 10 Dec 2018 was up.
Campus Solutions (MyNottingham) status on 09 Dec 2018 was up.
Campus Solutions (MyNottingham) status on 08 Dec 2018 was up.
Campus Solutions (MyNottingham) status on 07 Dec 2018 was up.
Campus Solutions (MyNottingham) status on 06 Dec 2018 was up.
Campus Solutions (MyNottingham) status on 05 Dec 2018 was up.
Campus Solutions (MyNottingham) status on 04 Dec 2018 was up.

MyNottingham mobile app

MyNottingham mobile app status on 10 Dec 2018 was up.
MyNottingham mobile app status on 09 Dec 2018 was up.
MyNottingham mobile app status on 08 Dec 2018 was up.
MyNottingham mobile app status on 07 Dec 2018 was up.
MyNottingham mobile app status on 06 Dec 2018 was up.
MyNottingham mobile app status on 05 Dec 2018 was up.
MyNottingham mobile app status on 04 Dec 2018 was up.

Moodle

Moodle status on 10 Dec 2018 was degraded-performance and had incident.
Moodle status on 09 Dec 2018 was degraded-performance and had incident.
Moodle status on 08 Dec 2018 was degraded-performance and had incident.
Moodle status on 07 Dec 2018 was degraded-performance and had incident.
Moodle status on 06 Dec 2018 was up.
Moodle status on 05 Dec 2018 was down and was under maintenance.
Moodle status on 04 Dec 2018 was up.

Rogo Online Exams

Rogo Online Exams status on 10 Dec 2018 was up.
Rogo Online Exams status on 09 Dec 2018 was up.
Rogo Online Exams status on 08 Dec 2018 was up.
Rogo Online Exams status on 07 Dec 2018 was up.
Rogo Online Exams status on 06 Dec 2018 was up.
Rogo Online Exams status on 05 Dec 2018 was up.
Rogo Online Exams status on 04 Dec 2018 was up.

Echo 360 Lecture Capture

Echo 360 Lecture Capture status on 10 Dec 2018 was up.
Echo 360 Lecture Capture status on 09 Dec 2018 was up.
Echo 360 Lecture Capture status on 08 Dec 2018 was up.
Echo 360 Lecture Capture status on 07 Dec 2018 was up.
Echo 360 Lecture Capture status on 06 Dec 2018 was up.
Echo 360 Lecture Capture status on 05 Dec 2018 was up.
Echo 360 Lecture Capture status on 04 Dec 2018 was up.

Blue Castle

Blue Castle status on 10 Dec 2018 was up.
Blue Castle status on 09 Dec 2018 was up.
Blue Castle status on 08 Dec 2018 was up.
Blue Castle status on 07 Dec 2018 was up.
Blue Castle status on 06 Dec 2018 was up.
Blue Castle status on 05 Dec 2018 was up.
Blue Castle status on 04 Dec 2018 was up.

Exam timetables

Exam timetables status on 10 Dec 2018 was up.
Exam timetables status on 09 Dec 2018 was up.
Exam timetables status on 08 Dec 2018 was up.
Exam timetables status on 07 Dec 2018 was up.
Exam timetables status on 06 Dec 2018 was up.
Exam timetables status on 05 Dec 2018 was up.
Exam timetables status on 04 Dec 2018 was up.

Nightline

Nightline status on 10 Dec 2018 was up.
Nightline status on 09 Dec 2018 was up.
Nightline status on 08 Dec 2018 was up.
Nightline status on 07 Dec 2018 was up.
Nightline status on 06 Dec 2018 was up.
Nightline status on 05 Dec 2018 was up.
Nightline status on 04 Dec 2018 was up.

Wired data network

Wired data network status on 25 Jul 2017 was up.
Wired data network status on 24 Jul 2017 was up.
Wired data network status on 23 Jul 2017 was up.
Wired data network status on 22 Jul 2017 was up and was under maintenance.
Wired data network status on 21 Jul 2017 was up.
Wired data network status on 20 Jul 2017 was up.
Wired data network status on 19 Jul 2017 was up and was under maintenance.

Wireless network

Wireless network status on 25 Jul 2017 was up.
Wireless network status on 24 Jul 2017 was up.
Wireless network status on 23 Jul 2017 was up.
Wireless network status on 22 Jul 2017 was up.
Wireless network status on 21 Jul 2017 was up.
Wireless network status on 20 Jul 2017 was up.
Wireless network status on 19 Jul 2017 was up.

Telephone Network

Telephone Network status on 25 Jul 2017 was up.
Telephone Network status on 24 Jul 2017 was up.
Telephone Network status on 23 Jul 2017 was up.
Telephone Network status on 22 Jul 2017 was up.
Telephone Network status on 21 Jul 2017 was up.
Telephone Network status on 20 Jul 2017 was up.
Telephone Network status on 19 Jul 2017 was up.

Internet access

Internet access status on 25 Jul 2017 was up.
Internet access status on 24 Jul 2017 was up.
Internet access status on 23 Jul 2017 was up.
Internet access status on 22 Jul 2017 was up.
Internet access status on 21 Jul 2017 was up.
Internet access status on 20 Jul 2017 was up.
Internet access status on 19 Jul 2017 was up.

UoN Homepage

UoN Homepage status on 10 Dec 2018 was up.
UoN Homepage status on 09 Dec 2018 was up.
UoN Homepage status on 08 Dec 2018 was up.
UoN Homepage status on 07 Dec 2018 was up.
UoN Homepage status on 06 Dec 2018 was up.
UoN Homepage status on 05 Dec 2018 was up.
UoN Homepage status on 04 Dec 2018 was up.

O365 Applications

O365 Applications status on 10 Dec 2018 was up.
O365 Applications status on 09 Dec 2018 was up.
O365 Applications status on 08 Dec 2018 was up.
O365 Applications status on 07 Dec 2018 was up.
O365 Applications status on 06 Dec 2018 was up.
O365 Applications status on 05 Dec 2018 was up.
O365 Applications status on 04 Dec 2018 was up.

Email

Email status on 10 Dec 2018 was up.
Email status on 09 Dec 2018 was up.
Email status on 08 Dec 2018 was up.
Email status on 07 Dec 2018 was up.
Email status on 06 Dec 2018 was up.
Email status on 05 Dec 2018 was up.
Email status on 04 Dec 2018 was degraded-performance and had incident.

Printing

Printing status on 10 Dec 2018 was up.
Printing status on 09 Dec 2018 was up.
Printing status on 08 Dec 2018 was up.
Printing status on 07 Dec 2018 was up.
Printing status on 06 Dec 2018 was up.
Printing status on 05 Dec 2018 was up.
Printing status on 04 Dec 2018 was up.

ResourceLink

ResourceLink status on 10 Dec 2018 was up.
ResourceLink status on 09 Dec 2018 was up.
ResourceLink status on 08 Dec 2018 was up.
ResourceLink status on 07 Dec 2018 was up.
ResourceLink status on 06 Dec 2018 was up.
ResourceLink status on 05 Dec 2018 was up.
ResourceLink status on 04 Dec 2018 was up.

MyView

MyView status on 10 Dec 2018 was up.
MyView status on 09 Dec 2018 was up.
MyView status on 08 Dec 2018 was up.
MyView status on 07 Dec 2018 was up.
MyView status on 06 Dec 2018 was up.
MyView status on 05 Dec 2018 was up.
MyView status on 04 Dec 2018 was up.

Vacancy Manager

Vacancy Manager status on 10 Dec 2018 was up.
Vacancy Manager status on 09 Dec 2018 was up.
Vacancy Manager status on 08 Dec 2018 was up.
Vacancy Manager status on 07 Dec 2018 was up.
Vacancy Manager status on 06 Dec 2018 was up.
Vacancy Manager status on 05 Dec 2018 was up.
Vacancy Manager status on 04 Dec 2018 was up.

Academic Profile Tool (APT)

Academic Profile Tool (APT) status on 10 Dec 2018 was up.
Academic Profile Tool (APT) status on 09 Dec 2018 was up.
Academic Profile Tool (APT) status on 08 Dec 2018 was up.
Academic Profile Tool (APT) status on 07 Dec 2018 was up.
Academic Profile Tool (APT) status on 06 Dec 2018 was up.
Academic Profile Tool (APT) status on 05 Dec 2018 was up.
Academic Profile Tool (APT) status on 04 Dec 2018 was up.

Agresso

Agresso status on 10 Dec 2018 was up.
Agresso status on 09 Dec 2018 was up.
Agresso status on 08 Dec 2018 was up.
Agresso status on 07 Dec 2018 was up.
Agresso status on 06 Dec 2018 was up.
Agresso status on 05 Dec 2018 was up.
Agresso status on 04 Dec 2018 was up.

Shared file store

Shared file store status on 10 Dec 2018 was up.
Shared file store status on 09 Dec 2018 was up.
Shared file store status on 08 Dec 2018 was up.
Shared file store status on 07 Dec 2018 was up.
Shared file store status on 06 Dec 2018 was up.
Shared file store status on 05 Dec 2018 was up.
Shared file store status on 04 Dec 2018 was up.

Research file store

Research file store status on 10 Dec 2018 was up.
Research file store status on 09 Dec 2018 was up.
Research file store status on 08 Dec 2018 was up.
Research file store status on 07 Dec 2018 was up.
Research file store status on 06 Dec 2018 was up.
Research file store status on 05 Dec 2018 was up.
Research file store status on 04 Dec 2018 was up.

Personal file store

Personal file store status on 10 Dec 2018 was up.
Personal file store status on 09 Dec 2018 was up.
Personal file store status on 08 Dec 2018 was up.
Personal file store status on 07 Dec 2018 was up.
Personal file store status on 06 Dec 2018 was up.
Personal file store status on 05 Dec 2018 was up.
Personal file store status on 04 Dec 2018 was up.

Aleph

Aleph status on 10 Dec 2018 was up.
Aleph status on 09 Dec 2018 was up.
Aleph status on 08 Dec 2018 was up.
Aleph status on 07 Dec 2018 was up.
Aleph status on 06 Dec 2018 was up.
Aleph status on 05 Dec 2018 was up.
Aleph status on 04 Dec 2018 was up.

NUsearch

NUsearch status on 10 Dec 2018 was down and had incident.
NUsearch status on 09 Dec 2018 was down and had incident.
NUsearch status on 08 Dec 2018 was up.
NUsearch status on 07 Dec 2018 was up.
NUsearch status on 06 Dec 2018 was up.
NUsearch status on 05 Dec 2018 was up.
NUsearch status on 04 Dec 2018 was up.

Other

Other status on 10 Dec 2018 was up.
Other status on 09 Dec 2018 was up.
Other status on 08 Dec 2018 was up.
Other status on 07 Dec 2018 was up.
Other status on 06 Dec 2018 was up.
Other status on 05 Dec 2018 was up.
Other status on 04 Dec 2018 was up.

Facilities systems

Kinetics (Kx)

Kinetics (Kx) status on 10 Dec 2018 was up.
Kinetics (Kx) status on 09 Dec 2018 was up.
Kinetics (Kx) status on 08 Dec 2018 was up.
Kinetics (Kx) status on 07 Dec 2018 was up.
Kinetics (Kx) status on 06 Dec 2018 was up.
Kinetics (Kx) status on 05 Dec 2018 was up.
Kinetics (Kx) status on 04 Dec 2018 was up.

Door card system

Door card system status on 10 Dec 2018 was up.
Door card system status on 09 Dec 2018 was up.
Door card system status on 08 Dec 2018 was up.
Door card system status on 07 Dec 2018 was up.
Door card system status on 06 Dec 2018 was up.
Door card system status on 05 Dec 2018 was up.
Door card system status on 04 Dec 2018 was up.

Legend - Sports system

Legend - Sports system status on 10 Dec 2018 was up.
Legend - Sports system status on 09 Dec 2018 was up.
Legend - Sports system status on 08 Dec 2018 was up.
Legend - Sports system status on 07 Dec 2018 was up.
Legend - Sports system status on 06 Dec 2018 was up.
Legend - Sports system status on 05 Dec 2018 was up.
Legend - Sports system status on 04 Dec 2018 was up.

Meal Card system

Meal Card system status on 10 Dec 2018 was up.
Meal Card system status on 09 Dec 2018 was up.
Meal Card system status on 08 Dec 2018 was up.
Meal Card system status on 07 Dec 2018 was up.
Meal Card system status on 06 Dec 2018 was up.
Meal Card system status on 05 Dec 2018 was up.
Meal Card system status on 04 Dec 2018 was up.

University catering tills

University catering tills status on 10 Dec 2018 was up.
University catering tills status on 09 Dec 2018 was up.
University catering tills status on 08 Dec 2018 was up.
University catering tills status on 07 Dec 2018 was up.
University catering tills status on 06 Dec 2018 was up.
University catering tills status on 05 Dec 2018 was up.
University catering tills status on 04 Dec 2018 was up.

Building Management System

Building Management System status on 10 Dec 2018 was up.
Building Management System status on 09 Dec 2018 was up.
Building Management System status on 08 Dec 2018 was up.
Building Management System status on 07 Dec 2018 was up.
Building Management System status on 06 Dec 2018 was up.
Building Management System status on 05 Dec 2018 was up.
Building Management System status on 04 Dec 2018 was up.

Timetabling

Timetabling status on 10 Dec 2018 was up.
Timetabling status on 09 Dec 2018 was up.
Timetabling status on 08 Dec 2018 was up.
Timetabling status on 07 Dec 2018 was up.
Timetabling status on 06 Dec 2018 was up.
Timetabling status on 05 Dec 2018 was up.
Timetabling status on 04 Dec 2018 was up.

Administration Systems

Saturn systems

Saturn systems status on 10 Dec 2018 was up.
Saturn systems status on 09 Dec 2018 was up.
Saturn systems status on 08 Dec 2018 was up.
Saturn systems status on 07 Dec 2018 was down and was under maintenance.
Saturn systems status on 06 Dec 2018 was down and was under maintenance.
Saturn systems status on 05 Dec 2018 was down and was under maintenance.
Saturn systems status on 04 Dec 2018 was down and was under maintenance.

ARC

ARC status on 10 Dec 2018 was up.
ARC status on 09 Dec 2018 was up.
ARC status on 08 Dec 2018 was up.
ARC status on 07 Dec 2018 was up.
ARC status on 06 Dec 2018 was up.
ARC status on 05 Dec 2018 was up.
ARC status on 04 Dec 2018 was up.

Other

Other status on 10 Dec 2018 was up.
Other status on 09 Dec 2018 was up.
Other status on 08 Dec 2018 was up.
Other status on 07 Dec 2018 was up.
Other status on 06 Dec 2018 was up.
Other status on 05 Dec 2018 was up.
Other status on 04 Dec 2018 was up.

Workload Planner (WLP)

Workload Planner (WLP) status on 10 Dec 2018 was up.
Workload Planner (WLP) status on 09 Dec 2018 was up.
Workload Planner (WLP) status on 08 Dec 2018 was up.
Workload Planner (WLP) status on 07 Dec 2018 was up.
Workload Planner (WLP) status on 06 Dec 2018 was up.
Workload Planner (WLP) status on 05 Dec 2018 was up.
Workload Planner (WLP) status on 04 Dec 2018 was up.

Clinical Trials servers

Clinical Trials servers status on 10 Dec 2018 was up.
Clinical Trials servers status on 09 Dec 2018 was up.
Clinical Trials servers status on 08 Dec 2018 was up.
Clinical Trials servers status on 07 Dec 2018 was up.
Clinical Trials servers status on 06 Dec 2018 was up.
Clinical Trials servers status on 05 Dec 2018 was up.
Clinical Trials servers status on 04 Dec 2018 was up.

Other

Other status on 10 Dec 2018 was up and was under maintenance.
Other status on 09 Dec 2018 was up and was under maintenance.
Other status on 08 Dec 2018 was up and was under maintenance.
Other status on 07 Dec 2018 was up and had incident.
Other status on 06 Dec 2018 was degraded-performance and had incident.
Other status on 05 Dec 2018 was degraded-performance and had incident.
Other status on 04 Dec 2018 was up and had incident.

BPM - Business processes

BPM - Business processes status on 10 Dec 2018 was up.
BPM - Business processes status on 09 Dec 2018 was up.
BPM - Business processes status on 08 Dec 2018 was up.
BPM - Business processes status on 07 Dec 2018 was up.
BPM - Business processes status on 06 Dec 2018 was up.
BPM - Business processes status on 05 Dec 2018 was up.
BPM - Business processes status on 04 Dec 2018 was up.

Raisers Edge

Raisers Edge status on 10 Dec 2018 was up.
Raisers Edge status on 09 Dec 2018 was up.
Raisers Edge status on 08 Dec 2018 was up.
Raisers Edge status on 07 Dec 2018 was up.
Raisers Edge status on 06 Dec 2018 was up.
Raisers Edge status on 05 Dec 2018 was up.
Raisers Edge status on 04 Dec 2018 was up.

Titanium counselling system

Titanium counselling system status on 10 Dec 2018 was up.
Titanium counselling system status on 09 Dec 2018 was up.
Titanium counselling system status on 08 Dec 2018 was up.
Titanium counselling system status on 07 Dec 2018 was up.
Titanium counselling system status on 06 Dec 2018 was up.
Titanium counselling system status on 05 Dec 2018 was up.
Titanium counselling system status on 04 Dec 2018 was up.

Cognos BI

Cognos BI status on 10 Dec 2018 was up.
Cognos BI status on 09 Dec 2018 was up.
Cognos BI status on 08 Dec 2018 was up.
Cognos BI status on 07 Dec 2018 was up.
Cognos BI status on 06 Dec 2018 was up.
Cognos BI status on 05 Dec 2018 was up.
Cognos BI status on 04 Dec 2018 was up.

Workspace

Workspace status on 10 Dec 2018 was up.
Workspace status on 09 Dec 2018 was up.
Workspace status on 08 Dec 2018 was up.
Workspace status on 07 Dec 2018 was up.
Workspace status on 06 Dec 2018 was up.
Workspace status on 05 Dec 2018 was up.
Workspace status on 04 Dec 2018 was up.

Self Service/Supportworks

Self Service/Supportworks status on 10 Dec 2018 was up.
Self Service/Supportworks status on 09 Dec 2018 was up.
Self Service/Supportworks status on 08 Dec 2018 was up.
Self Service/Supportworks status on 07 Dec 2018 was up.
Self Service/Supportworks status on 06 Dec 2018 was up.
Self Service/Supportworks status on 05 Dec 2018 was up.
Self Service/Supportworks status on 04 Dec 2018 was up.

Uptime

avg uptime