Information about the availability of the University of Nottingham's core IT services. To report an issue, please contact the IT Service Desk on 0115 (95) 16677 (available 24/7) or via selfservice (monitored during office hours only)

Services

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2 issue
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Groups Services status
Group Campus Solutions (MyNottingham).
Campus Solutions (MyNottingham) status is up.
Group Student systems.
MyNottingham mobile app status is degraded-performance with ongoing incident.
Moodle status is up.
Rogo Online Exams status is up.
Echo 360 Lecture Capture status is up.
Blue Castle status is up.
Exam timetables status is up.
Nightline status is up.
Group Network.
Wired data network status is up.
Wireless network status is up with ongoing incident.
Telephone Network status is up.
Internet access status is up.
Group Websites.
UoN Homepage status is up.
Group Office 365.
O365 Applications status is up.
Group Email.
Email status is up.
Group Printing.
Printing status is up.
Group HR systems.
ResourceLink status is up.
MyView status is up.
Vacancy Manager status is up.
Academic Profile Tool (APT) status is up.
Group Finance systems.
Agresso status is up.
Group File Store.
Shared file store status is up.
Research file store status is up.
Personal file store status is up.
Group Library systems.
Alma status is up.
NUsearch status is up.
Other status is up.
Group Facilities systems.
Kinetics (Kx) status is up.
Door card system status is up.
Legend - Sports system status is down with ongoing incident.
Meal Card system status is up.
University catering tills status is up.
Building Management System status is up.
Timetabling status is up.
Group Administration Systems.
Saturn systems status is up.
ARC status is up.
Other status is up.
Workload Planner (WLP) status is up.
Group Research.
HPC Augusta status is up.
Clinical Trials servers status is up.
Group Other.
Other status is degraded-performance with ongoing incident.
BPM - Business processes status is up.
Raisers Edge status is up.
Titanium counselling system status is up.
Cognos BI status is up.
Workspace status is up.
Self Service/Supportworks status is up.
SolarWinds Test status is up.

Notifications

Group Network. Wireless network status is up with ongoing incident.
NHS Eduroam in Medicine areas - monitoring, 21 Oct 2019 3:45pm BST

Access to Eduroam in embedded NHS areas with the QMC and City Hospital has been restored however should be considered at risk whilst maintenance by the NHS NUH team is continuing.

monitoring, 18 Oct 2019 11:09am BST

Service for the version of Eduroam provided though Nottingham University Hospitals has been restored. We are monitoring the situation.

identified, 17 Oct 2019 3:24pm BST

Work being done to wireless services by NHS technical staff in City Hospital and parts of QMC is having a knock-on effect to Eduroam connections for University staff and students. Information Services is monitoring the work to ensure that the minimum of disruption occurs.

Group Facilities systems. Legend - Sports system status is down with ongoing incident.
Legend/sports centre - SSO validation error - investigating, 21 Oct 2019 3:18pm BST

Users of the Legend/sports centre application are currently unable to login.

They experience an SSO validation error message after entering their IT username and password.

This is under investigation.

Group Student systems. MyNottingham mobile app status is degraded-performance with ongoing incident.
MyNottingham mobile app - meal card balances - investigating, 01 Oct 2019 12:04pm BST

Meal card balances are currently unavailable via the tile on the MyNottingham mobile app.

This is under urgent investigation.

Group Other. Other status is degraded-performance with ongoing incident.
Citrix Support desktop - Unavailable - identified, 05 Aug 2019 9:32am BST

Please note that the Support Desktop and Remote Desktop Gateway access via Citrix is unavailable. This desktop will not be made available and alternative arrangements for remote support should be used. We do offer Remote Desktop Gateway access which can be found on the Workspace.

Planned Maintenance

Services history

Campus Solutions (MyNottingham)

Campus Solutions (MyNottingham)

Campus Solutions (MyNottingham) status on 22 Oct 2019 was .
Campus Solutions (MyNottingham) status on 21 Oct 2019 was .
Campus Solutions (MyNottingham) status on 20 Oct 2019 was .
Campus Solutions (MyNottingham) status on 19 Oct 2019 was .
Campus Solutions (MyNottingham) status on 18 Oct 2019 was .
Campus Solutions (MyNottingham) status on 17 Oct 2019 was .
Campus Solutions (MyNottingham) status on 16 Oct 2019 was .

MyNottingham mobile app

MyNottingham mobile app status on 22 Oct 2019 was and had incident.
MyNottingham mobile app status on 21 Oct 2019 was and had incident.
MyNottingham mobile app status on 20 Oct 2019 was and had incident.
MyNottingham mobile app status on 19 Oct 2019 was and had incident.
MyNottingham mobile app status on 18 Oct 2019 was and had incident.
MyNottingham mobile app status on 17 Oct 2019 was and had incident.
MyNottingham mobile app status on 16 Oct 2019 was and had incident.

Moodle

Moodle status on 22 Oct 2019 was .
Moodle status on 21 Oct 2019 was and had incident.
Moodle status on 20 Oct 2019 was and had incident.
Moodle status on 19 Oct 2019 was and had incident.
Moodle status on 18 Oct 2019 was and had incident.
Moodle status on 17 Oct 2019 was and had incident.
Moodle status on 16 Oct 2019 was and had incident.

Rogo Online Exams

Rogo Online Exams status on 22 Oct 2019 was .
Rogo Online Exams status on 21 Oct 2019 was .
Rogo Online Exams status on 20 Oct 2019 was .
Rogo Online Exams status on 19 Oct 2019 was .
Rogo Online Exams status on 18 Oct 2019 was .
Rogo Online Exams status on 17 Oct 2019 was .
Rogo Online Exams status on 16 Oct 2019 was .

Echo 360 Lecture Capture

Echo 360 Lecture Capture status on 22 Oct 2019 was .
Echo 360 Lecture Capture status on 21 Oct 2019 was .
Echo 360 Lecture Capture status on 20 Oct 2019 was .
Echo 360 Lecture Capture status on 19 Oct 2019 was .
Echo 360 Lecture Capture status on 18 Oct 2019 was .
Echo 360 Lecture Capture status on 17 Oct 2019 was .
Echo 360 Lecture Capture status on 16 Oct 2019 was .

Blue Castle

Blue Castle status on 22 Oct 2019 was .
Blue Castle status on 21 Oct 2019 was .
Blue Castle status on 20 Oct 2019 was .
Blue Castle status on 19 Oct 2019 was .
Blue Castle status on 18 Oct 2019 was .
Blue Castle status on 17 Oct 2019 was .
Blue Castle status on 16 Oct 2019 was .

Exam timetables

Exam timetables status on 22 Oct 2019 was .
Exam timetables status on 21 Oct 2019 was .
Exam timetables status on 20 Oct 2019 was .
Exam timetables status on 19 Oct 2019 was .
Exam timetables status on 18 Oct 2019 was .
Exam timetables status on 17 Oct 2019 was .
Exam timetables status on 16 Oct 2019 was .

Nightline

Nightline status on 22 Oct 2019 was .
Nightline status on 21 Oct 2019 was .
Nightline status on 20 Oct 2019 was .
Nightline status on 19 Oct 2019 was .
Nightline status on 18 Oct 2019 was .
Nightline status on 17 Oct 2019 was .
Nightline status on 16 Oct 2019 was .

Wired data network

Wired data network status on 22 Oct 2019 was .
Wired data network status on 21 Oct 2019 was .
Wired data network status on 20 Oct 2019 was .
Wired data network status on 19 Oct 2019 was .
Wired data network status on 18 Oct 2019 was .
Wired data network status on 17 Oct 2019 was .
Wired data network status on 16 Oct 2019 was .

Wireless network

Wireless network status on 22 Oct 2019 was and had incident.
Wireless network status on 21 Oct 2019 was and had incident.
Wireless network status on 20 Oct 2019 was and had incident.
Wireless network status on 19 Oct 2019 was and had incident.
Wireless network status on 18 Oct 2019 was and had incident.
Wireless network status on 17 Oct 2019 was and had incident.
Wireless network status on 16 Oct 2019 was .

Telephone Network

Telephone Network status on 22 Oct 2019 was .
Telephone Network status on 21 Oct 2019 was .
Telephone Network status on 20 Oct 2019 was .
Telephone Network status on 19 Oct 2019 was .
Telephone Network status on 18 Oct 2019 was .
Telephone Network status on 17 Oct 2019 was .
Telephone Network status on 16 Oct 2019 was .

Internet access

Internet access status on 22 Oct 2019 was .
Internet access status on 21 Oct 2019 was .
Internet access status on 20 Oct 2019 was .
Internet access status on 19 Oct 2019 was .
Internet access status on 18 Oct 2019 was .
Internet access status on 17 Oct 2019 was .
Internet access status on 16 Oct 2019 was .

UoN Homepage

UoN Homepage status on 22 Oct 2019 was .
UoN Homepage status on 21 Oct 2019 was .
UoN Homepage status on 20 Oct 2019 was .
UoN Homepage status on 19 Oct 2019 was .
UoN Homepage status on 18 Oct 2019 was .
UoN Homepage status on 17 Oct 2019 was .
UoN Homepage status on 16 Oct 2019 was .

O365 Applications

O365 Applications status on 22 Oct 2019 was .
O365 Applications status on 21 Oct 2019 was .
O365 Applications status on 20 Oct 2019 was .
O365 Applications status on 19 Oct 2019 was .
O365 Applications status on 18 Oct 2019 was .
O365 Applications status on 17 Oct 2019 was .
O365 Applications status on 16 Oct 2019 was .

Email

Email status on 22 Oct 2019 was .
Email status on 21 Oct 2019 was and had incident.
Email status on 20 Oct 2019 was and had incident.
Email status on 19 Oct 2019 was and had incident.
Email status on 18 Oct 2019 was and had incident.
Email status on 17 Oct 2019 was and had incident.
Email status on 16 Oct 2019 was and had incident.

Printing

Printing status on 22 Oct 2019 was .
Printing status on 21 Oct 2019 was .
Printing status on 20 Oct 2019 was .
Printing status on 19 Oct 2019 was .
Printing status on 18 Oct 2019 was .
Printing status on 17 Oct 2019 was .
Printing status on 16 Oct 2019 was .

ResourceLink

ResourceLink status on 22 Oct 2019 was .
ResourceLink status on 21 Oct 2019 was .
ResourceLink status on 20 Oct 2019 was and was under maintenance.
ResourceLink status on 19 Oct 2019 was and was under maintenance.
ResourceLink status on 18 Oct 2019 was .
ResourceLink status on 17 Oct 2019 was .
ResourceLink status on 16 Oct 2019 was .

MyView

MyView status on 22 Oct 2019 was .
MyView status on 21 Oct 2019 was .
MyView status on 20 Oct 2019 was and was under maintenance.
MyView status on 19 Oct 2019 was and was under maintenance.
MyView status on 18 Oct 2019 was .
MyView status on 17 Oct 2019 was .
MyView status on 16 Oct 2019 was .

Vacancy Manager

Vacancy Manager status on 22 Oct 2019 was .
Vacancy Manager status on 21 Oct 2019 was .
Vacancy Manager status on 20 Oct 2019 was and was under maintenance.
Vacancy Manager status on 19 Oct 2019 was and was under maintenance.
Vacancy Manager status on 18 Oct 2019 was .
Vacancy Manager status on 17 Oct 2019 was .
Vacancy Manager status on 16 Oct 2019 was .

Academic Profile Tool (APT)

Academic Profile Tool (APT) status on 22 Oct 2019 was .
Academic Profile Tool (APT) status on 21 Oct 2019 was .
Academic Profile Tool (APT) status on 20 Oct 2019 was and was under maintenance.
Academic Profile Tool (APT) status on 19 Oct 2019 was and was under maintenance.
Academic Profile Tool (APT) status on 18 Oct 2019 was .
Academic Profile Tool (APT) status on 17 Oct 2019 was .
Academic Profile Tool (APT) status on 16 Oct 2019 was .

Agresso

Agresso status on 22 Oct 2019 was .
Agresso status on 21 Oct 2019 was .
Agresso status on 20 Oct 2019 was and was under maintenance.
Agresso status on 19 Oct 2019 was and was under maintenance.
Agresso status on 18 Oct 2019 was .
Agresso status on 17 Oct 2019 was .
Agresso status on 16 Oct 2019 was .

Shared file store

Shared file store status on 22 Oct 2019 was .
Shared file store status on 21 Oct 2019 was .
Shared file store status on 20 Oct 2019 was .
Shared file store status on 19 Oct 2019 was .
Shared file store status on 18 Oct 2019 was .
Shared file store status on 17 Oct 2019 was .
Shared file store status on 16 Oct 2019 was .

Research file store

Research file store status on 22 Oct 2019 was .
Research file store status on 21 Oct 2019 was .
Research file store status on 20 Oct 2019 was .
Research file store status on 19 Oct 2019 was .
Research file store status on 18 Oct 2019 was .
Research file store status on 17 Oct 2019 was .
Research file store status on 16 Oct 2019 was .

Personal file store

Personal file store status on 22 Oct 2019 was .
Personal file store status on 21 Oct 2019 was .
Personal file store status on 20 Oct 2019 was .
Personal file store status on 19 Oct 2019 was .
Personal file store status on 18 Oct 2019 was .
Personal file store status on 17 Oct 2019 was .
Personal file store status on 16 Oct 2019 was .

Alma

Alma status on 22 Oct 2019 was .
Alma status on 21 Oct 2019 was .
Alma status on 20 Oct 2019 was .
Alma status on 19 Oct 2019 was .
Alma status on 18 Oct 2019 was .
Alma status on 17 Oct 2019 was .
Alma status on 16 Oct 2019 was .

NUsearch

NUsearch status on 22 Oct 2019 was .
NUsearch status on 21 Oct 2019 was .
NUsearch status on 20 Oct 2019 was .
NUsearch status on 19 Oct 2019 was .
NUsearch status on 18 Oct 2019 was .
NUsearch status on 17 Oct 2019 was .
NUsearch status on 16 Oct 2019 was .

Other

Other status on 22 Oct 2019 was .
Other status on 21 Oct 2019 was .
Other status on 20 Oct 2019 was .
Other status on 19 Oct 2019 was .
Other status on 18 Oct 2019 was .
Other status on 17 Oct 2019 was .
Other status on 16 Oct 2019 was .

Facilities systems

Kinetics (Kx)

Kinetics (Kx) status on 22 Oct 2019 was .
Kinetics (Kx) status on 21 Oct 2019 was .
Kinetics (Kx) status on 20 Oct 2019 was and was under maintenance.
Kinetics (Kx) status on 19 Oct 2019 was and was under maintenance.
Kinetics (Kx) status on 18 Oct 2019 was .
Kinetics (Kx) status on 17 Oct 2019 was .
Kinetics (Kx) status on 16 Oct 2019 was .

Door card system

Door card system status on 22 Oct 2019 was .
Door card system status on 21 Oct 2019 was .
Door card system status on 20 Oct 2019 was and was under maintenance.
Door card system status on 19 Oct 2019 was and was under maintenance.
Door card system status on 18 Oct 2019 was .
Door card system status on 17 Oct 2019 was .
Door card system status on 16 Oct 2019 was .

Legend - Sports system

Legend - Sports system status on 22 Oct 2019 was and had incident.
Legend - Sports system status on 21 Oct 2019 was and had incident.
Legend - Sports system status on 20 Oct 2019 was and was under maintenance.
Legend - Sports system status on 19 Oct 2019 was and was under maintenance.
Legend - Sports system status on 18 Oct 2019 was .
Legend - Sports system status on 17 Oct 2019 was .
Legend - Sports system status on 16 Oct 2019 was .

Meal Card system

Meal Card system status on 22 Oct 2019 was .
Meal Card system status on 21 Oct 2019 was .
Meal Card system status on 20 Oct 2019 was and was under maintenance.
Meal Card system status on 19 Oct 2019 was and was under maintenance.
Meal Card system status on 18 Oct 2019 was .
Meal Card system status on 17 Oct 2019 was .
Meal Card system status on 16 Oct 2019 was .

University catering tills

University catering tills status on 22 Oct 2019 was .
University catering tills status on 21 Oct 2019 was .
University catering tills status on 20 Oct 2019 was and was under maintenance.
University catering tills status on 19 Oct 2019 was and was under maintenance.
University catering tills status on 18 Oct 2019 was .
University catering tills status on 17 Oct 2019 was .
University catering tills status on 16 Oct 2019 was .

Building Management System

Building Management System status on 22 Oct 2019 was .
Building Management System status on 21 Oct 2019 was .
Building Management System status on 20 Oct 2019 was and was under maintenance.
Building Management System status on 19 Oct 2019 was and was under maintenance.
Building Management System status on 18 Oct 2019 was .
Building Management System status on 17 Oct 2019 was .
Building Management System status on 16 Oct 2019 was .

Timetabling

Timetabling status on 22 Oct 2019 was and was under maintenance.
Timetabling status on 21 Oct 2019 was and had incident.
Timetabling status on 20 Oct 2019 was and was under maintenance.
Timetabling status on 19 Oct 2019 was and was under maintenance.
Timetabling status on 18 Oct 2019 was and had incident.
Timetabling status on 17 Oct 2019 was and had incident.
Timetabling status on 16 Oct 2019 was and had incident.

Administration Systems

Saturn systems

Saturn systems status on 22 Oct 2019 was .
Saturn systems status on 21 Oct 2019 was .
Saturn systems status on 20 Oct 2019 was .
Saturn systems status on 19 Oct 2019 was .
Saturn systems status on 18 Oct 2019 was .
Saturn systems status on 17 Oct 2019 was .
Saturn systems status on 16 Oct 2019 was .

ARC

ARC status on 22 Oct 2019 was .
ARC status on 21 Oct 2019 was .
ARC status on 20 Oct 2019 was .
ARC status on 19 Oct 2019 was .
ARC status on 18 Oct 2019 was .
ARC status on 17 Oct 2019 was .
ARC status on 16 Oct 2019 was .

Other

Other status on 22 Oct 2019 was .
Other status on 21 Oct 2019 was .
Other status on 20 Oct 2019 was .
Other status on 19 Oct 2019 was .
Other status on 18 Oct 2019 was .
Other status on 17 Oct 2019 was .
Other status on 16 Oct 2019 was .

Workload Planner (WLP)

Workload Planner (WLP) status on 22 Oct 2019 was .
Workload Planner (WLP) status on 21 Oct 2019 was .
Workload Planner (WLP) status on 20 Oct 2019 was .
Workload Planner (WLP) status on 19 Oct 2019 was .
Workload Planner (WLP) status on 18 Oct 2019 was .
Workload Planner (WLP) status on 17 Oct 2019 was .
Workload Planner (WLP) status on 16 Oct 2019 was .

HPC Augusta

HPC Augusta status on 22 Oct 2019 was .
HPC Augusta status on 21 Oct 2019 was .
HPC Augusta status on 20 Oct 2019 was .
HPC Augusta status on 19 Oct 2019 was .
HPC Augusta status on 18 Oct 2019 was .
HPC Augusta status on 17 Oct 2019 was .
HPC Augusta status on 16 Oct 2019 was .

Clinical Trials servers

Clinical Trials servers status on 22 Oct 2019 was .
Clinical Trials servers status on 21 Oct 2019 was .
Clinical Trials servers status on 20 Oct 2019 was .
Clinical Trials servers status on 19 Oct 2019 was .
Clinical Trials servers status on 18 Oct 2019 was .
Clinical Trials servers status on 17 Oct 2019 was .
Clinical Trials servers status on 16 Oct 2019 was .

Other

Other status on 15 Sep 2019 was and had incident.
Other status on 14 Sep 2019 was and had incident.
Other status on 13 Sep 2019 was and had incident.
Other status on 12 Sep 2019 was and was under maintenance.
Other status on 11 Sep 2019 was and had incident.
Other status on 10 Sep 2019 was and had incident.
Other status on 09 Sep 2019 was and had incident.

BPM - Business processes

BPM - Business processes status on 15 Sep 2019 was .
BPM - Business processes status on 14 Sep 2019 was .
BPM - Business processes status on 13 Sep 2019 was .
BPM - Business processes status on 12 Sep 2019 was .
BPM - Business processes status on 11 Sep 2019 was .
BPM - Business processes status on 10 Sep 2019 was .
BPM - Business processes status on 09 Sep 2019 was .

Raisers Edge

Raisers Edge status on 15 Sep 2019 was .
Raisers Edge status on 14 Sep 2019 was .
Raisers Edge status on 13 Sep 2019 was .
Raisers Edge status on 12 Sep 2019 was .
Raisers Edge status on 11 Sep 2019 was .
Raisers Edge status on 10 Sep 2019 was .
Raisers Edge status on 09 Sep 2019 was .

Titanium counselling system

Titanium counselling system status on 15 Sep 2019 was .
Titanium counselling system status on 14 Sep 2019 was .
Titanium counselling system status on 13 Sep 2019 was .
Titanium counselling system status on 12 Sep 2019 was .
Titanium counselling system status on 11 Sep 2019 was .
Titanium counselling system status on 10 Sep 2019 was .
Titanium counselling system status on 09 Sep 2019 was .

Cognos BI

Cognos BI status on 15 Sep 2019 was .
Cognos BI status on 14 Sep 2019 was .
Cognos BI status on 13 Sep 2019 was .
Cognos BI status on 12 Sep 2019 was .
Cognos BI status on 11 Sep 2019 was .
Cognos BI status on 10 Sep 2019 was .
Cognos BI status on 09 Sep 2019 was .

Workspace

Workspace status on 15 Sep 2019 was .
Workspace status on 14 Sep 2019 was .
Workspace status on 13 Sep 2019 was .
Workspace status on 12 Sep 2019 was .
Workspace status on 11 Sep 2019 was .
Workspace status on 10 Sep 2019 was .
Workspace status on 09 Sep 2019 was .

Self Service/Supportworks

Self Service/Supportworks status on 15 Sep 2019 was .
Self Service/Supportworks status on 14 Sep 2019 was .
Self Service/Supportworks status on 13 Sep 2019 was .
Self Service/Supportworks status on 12 Sep 2019 was .
Self Service/Supportworks status on 11 Sep 2019 was .
Self Service/Supportworks status on 10 Sep 2019 was .
Self Service/Supportworks status on 09 Sep 2019 was .

SolarWinds Test

SolarWinds Test status on 15 Sep 2019 was .
SolarWinds Test status on 14 Sep 2019 was .
SolarWinds Test status on 13 Sep 2019 was .
SolarWinds Test status on 12 Sep 2019 was .
SolarWinds Test status on 11 Sep 2019 was .
SolarWinds Test status on 10 Sep 2019 was .
SolarWinds Test status on 09 Sep 2019 was .

Uptime

avg uptime